Courtney Brown

**** ******* **** ****, *******, GA 30012

Mobile: 646-***-****; Email: adp1fa@r.postjobfree.com

Highlights:

Willing, eager and quick to learn new skills while accepting constructive criticism

Self-starter with positive, supportive attitude; Enthusiastic, friendly, outgoing, hard-worker

Work well independently or as a cooperative team player; Excellent customer service

Experience: August 2019 – Feb 2020

Atlanta, GA 30303

Customer Service Specialist- Panther Dining

Accurately and efficiently utilizes POS systems and maintains all cash and media at the registers.

Communicates customer concerns, needs and equipment malfunctions to management staff.

Oversees assigned student assistants and temporary staff. Maintains awareness of daily menu items and knowledge of meal plans.

Counts and reconciles funds during shifts to ensure adequate funds.

Restocks food and beverage items, assigned supplies and brochures.

Greets and acknowledges customers, maintains outstanding solid product knowledge and all other aspects of customer service standards.

Cross-trained for another position and/or responsibility in order to provide both back-up for a department

Acts as a public relations liaison with customers; Works independently and with other staff.

Works in all areas of the dining center; Maintains a clean and sanitary work area.

Attentive to guest needs. Other duties as assigned.

Wings and Seafood April 2018- August 2018

Conyers, GA 30013

Greeting customers with a smile

Taking accurate food orders; Handle payment and thanking customers

Prepare and store food ingredients, assemble food and beverage orders,

Maintain a clean, safe work and dining environment

Drive Thru Associate May 2017-Nov. 2017

Sonic Drive-In

Conyers, GA 30013

Greet customers in the drive-thru; Take customers’ orders clearly and precisely

Handle payment and thanking customers

Prepare and store food ingredients, assemble food and beverage orders,

Check to make sure they’re correct, package products, and maintain a clean, safe work and dining environment

Assistant Manager Jan 2020-Jun 2020

Sonic Drive-In

Conyers, GA 30013

Managing the food and paper, labor, and guest services.

Maintaining and enforcing SONIC safety and sanitation regulations.

Observe and maintain the employees as they are following the rules while working

Setting clear expectations and providing continuous feedback throughout shift

Overnight Stock Associate Jun 2020 – Present

Walmart

Conyers, GA 30012

Processes freight

Participates in zoning defense. This can also be referred to as facing the store to be presentable.

Offering excellent customer service

Education:

Albany State University - Albany, GA – Expected May 2022

EXCELLENT REFERENCES AVAILABLE UPON REQUEST

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