Computer Specialist Technician

ALEXANDER GALVE DE REAL

Email Address:**********@*****.***

Address:Blk 13 f Lot 20 PH 3-CTatampal st .Kaunlaran vill. Caloocan City.Metro Manila Philippines

Mobile Number:+63-977*******

SKILLS:

Diagnose hardware and software problems

Assemble, Install and configure new computer and other IT equipment

Repair and upgrade different types of computers (hardware & software)

Identify problems and repair printer, copier and scanners. Also LAN, Wi-Fi and router installation and maintenance. Web camera and basic CCTV installation and configuration.

Setup sound system, speakers and amplifier, connected to video network meetings.

Perform regular updates of serve, patches, antivirus update. Incremental backup of database

Train staff or users in IT matters .Layout Designer using PHOTOSHOP

Assist users or staff with IT related problems when called up. EMPLOYMENT HISTORY:

Duration: April 2019 to February 2021

Company: GOLDEN WING STAINLESS STEEL CORPORATION/ DOUBLE WIN ALUMINUM INDUSTRY Position: IT SUPPORT / GRAPHICS DESINGER

Provide repair and maintained all IT equipment such as Desktop setup and troubleshoot computer problems, troubleshoot and repair printer problems, administered network printer and local printer create server folder for scanner files scanned, installed additional network router, switches and Wi- Appliance if needed for office expansions.

Install additional network LAN cables and Link office to make as one network environment Upgrade CCTV, installed additional CCTV network cameras configured using IP address Secured and assured policies and accounts for accessing remotely.

As Graphics / Layout Designer of the company, finished layout for Company profile, layout and Designed Company Catalogue, Layout and Designed Company Item Pricelist, Layout Item brochures, flyers, Company Ads, Facebooks Ads, and Online Selling Ads. Promote and Advertise Company for marketing exposures.

Duration: January 2019 to April 2019

Company: UNITED GULF CEMENT COMPANY – Mesaieed Qatar

(QSCIT- Qatari Saudi Company for Industrial Transformation) Position: IT-Technician (substitute)

Support for all IT equipment such as computer installation, setup and repair, maintained/support all printers, network printer with scanner, network router, switches and Wi-Appliance.

Support and maintained for CCTV and DVR reviews, backup all suspicious event and make a report for the management. Repair and replace all defective CCTV and cables

Administrate GPS tracking system for all trucks and cars in daily basis. Track and monitor each location of the vehicle as per request by the management. Provide monthly GPS usage report.

Provide support for software and application such as MS outlook, Gmail, Peachtree for accounting Additional work assigned (non IT related) Responsible for:

Apply work VISA for new employee pay and print online.

Apply and schedule medical for new employee and renew health card.

Apply, renew and cancel employee Qatar residence permit.

Renew all company vehicle certificate of registration.

Modify labor approval, prepare and print new employee contract.

Make company e-custom payments and give authorization to the agent.

Retrieves bills and make online payments for internet, telephones, mobile phones, and water and electricity bills.

Make online process of payroll for employee monthly salary and settlements.

Monitor punching time card for employee’s attendance.

Prepare approved and submit documents materials for truck drivers port gate pass ID. Duration: November 2013 to January 2015

Company: SHACMAN MOTORS INC.

(Exclusive distributor for SHAANXI heavy duty Automobiles and Equipment) Position: IT-Technical Support

Support for Shacman ERP system, administrate and control system, each module and flow.

Responsible in Server both windows domain and data base servers.

Support for installations, account creations and antivirus security.

Support also for domain email using outlook and website for the company.

Troubleshoot of desktop, printers, scanners, fax and networks Lan/WIFI

Responsible for installation for new IT software and hardware equipment and database backup.

Support for PAB telephones and CCTV.

Layouts for company brochures, flyers and tarpaulins using Adobe Photoshop. Duration: Sept 2012 to July 2013

Company: Therma Mobile Inc.

Navotas, Philippines

Position: IT Specialist

Support For Therma Mobile power plant as an IT specialist for all IT equipment Need to run the plant for daily needs. Report directly to IT manager daily for preventive and corrective maintenance services.

Monitoring and troubleshoots for desktop and printer, provide spare and service unit. Coordinate suppliers for upgrades, and IT services need in the company.

Setup, install and configure pc, install need application need for plant and all end users

Administrate networks such as, Computer IP’s, network printers, VOIP installations, IP Phones Fiber optic, routers and switches. Also administrate proxy router (WatchGuard) creates roles for networks and internet proxies.

Support for domain severs, monitoring for account locked out, account creation, account privileges and file server storage. Joining to domains. Coordinates and report directly to server admins.

Support for ORACLE apps, Lotus Mail, SCADA for plant operations.

Monitoring of all networks,IP- VPN, internet & mail. Server like DOMAIN, lotus servers & file server, and communications needed like IP PHONES, RADIO base, and handheld radios.

Inventory for IT equipment assets and licenses. Upgrades and new IT equipment. Duration: October 2011 to February 2012 (4mos. Contract) Company: Columbia Technologies, Inc. (under RCAS Manpower) Manila, Philippines

Position: Service Engineer

Assemble, setup, and install computer including printers, active board and digital projectors for DEPARMENT of EDUCATION schools nationwide.

Install NCOMPUTING desktop virtualization hardware units for clients. Create network groups.

Install NETSUPPORT interactive software for teacher and trainer to demonstrate visually and audibly with their students.

Discuss basic use of their new applications for all teachers’ attendees.

Provides training for computer coordinator on how to do system recovery and preventive maintenance to all NCOMPUTING units and server of NETSUPPORT applications.

Creating daily and weekly reports.

Company: Maine Marine Philippines Inc. – Manning Agency Manila, Philippines

Duration: October 2008 to June 30 2011

Position: IT – Technical Support

Provide all computer (Hardware & Software) support requirements of Corporate Offices and Seafarers.

Maintenance of server 2003 such as SAP server for accounting, SAP client installations. Crystal reports and updates. SYMANCTEC Enterprise virus server and public files server. Perform backup data.

Maintenance support for CREWARE server 2008 system database for seafarers.

Scan laptops, USB memory and external HDD for viruses of all seafarers that will embark. To avoid spreading of viruses while onboard.

Maintenance for desktop and printer both installation and troubleshoots. (for WINDOWS 98, XP and VISTA& WINDOWS 7) (HP Laser & Inkjet Printers, EPSON Dot-matrix& FUJIXEROX laser printers) network and shared printers.

Maintenance supports for network cabling and wireless, install and configure ADSL, router and WIFI networks.

Administer email using MS outlook client, and domain emails.

Perform preventive maintenance in all IT equipment regularly.

Support for PABX, telephone connections and fax. Duration: May 1999 to October 2008

Company: PERCOM (Personal Computer Specialist) Manila / Makati, Philippines Position: Computer Specialist

Project Assigned At:

INTEL Technology Philippines, Inc.

Cavite, Philippines

Duration: January 2006 to October 2008

Position: Service Engineer (24 x 7) – IT Support INTEL Warehouse

Handling Desktop in Production Department

Installation of INTEL applications

Program Barcode Scanners also configure & install Barcode printers

Fix and maintenance local and network printers

Maintenance Barcode Identification Label Printer

RF gun(pocket PC) support

Monitoring Network Connectivity

Install and configure desktop needs using third party connectivity such as remote desktop connection and LANDesk connectivity.

Creating end day and monthly reports.

Duration: March 2006 to July 2006

Company: UNOCAL Geothermal Philippines (Property of CHEVRON TEXACO) Laguna, Philippines Position: Service Engineer – IT Support

Project base as Migration of Windows XP using Global Information Link

Setup and assemble pc and laptop

Install Windows XP in Desktops and Laptops

Install Chevron Standard System Application

Orient User in using Windows XP and some applications Duration: March 2002 to February 2006

Company: MERALCO (Manila Electric Company)

Pasig, Philippines

Position: Technical Service Engineer – Technical User Support Team

Provide all computer (Hardware & Software) support requirements of Corporate Offices and of the District (District Office, Branches, Extension Offices, Payment Offices, Third Party Agents, and all other offices that may be created under the District).

Work with Network Administrator privilege

Ensures that material resources are properly utilized in a manner that minimizes wastage and all needs are provided for when requested

Ensure that the goals/plans are met on or ahead of schedule and at world class quality.

Ensure that the IT customers are properly educated in the use of computers and applications required in the performance of their jobs.

Enforce policies, rules, and standards regarding IT resource usage and solutions.

Ensures that the new systems acquired/developed/discovered are completely and properly implemented.

Coordinate with concerned offices all network and facilities requirement of the client office to ensure complete connectivity of the workstations with the server and mainframe. This includes the Terminal, User ID and IP Definitions of the user’s workstation and Man Numbers are defined in the CMS, Mainframe, and NT Server.

Ensure that all application requirements of the users are installed and properly working.

Performed system maintenance tasks such as: installing software packages, implementing preventive service updates, problem determination and analysis.

Performs other related duties as may be assigned. Duration: September 1999 to March 2002

Company: CITIBANK N.A.

Pasig, Philippines

Position: Technical Service Engineer – Technical User Support Team

Provide all computer (Hardware & Software) support requirements of Corporate Offices and other Departments (Branch Office, Branches, Extension Offices, and Payment Offices).

Installing programs like ETCP Bundle in AS400, Microsoft Outlook, Open Mail Server, Network Printers and Server Printers.

Assist user like basic configurations and installation

One of the responsible in the inventory of PC’s, and Printer’s etc.

Perform maintenance tasks such as installing operating system such as WINNT, Win98, WIN2000, XP, and some software packages.

Implementing preventive services, cleaning, updates, problem determination, troubleshooting, determination, and analysis.

PROVIDES TECHNICAL ASSISTANCE FOR THE FOLLOWING LIST OF CLIENTS:

- BENLINES - KOREAN AIR

- INCHEM PHILS. - CALTEX

- PEPSI CO. - MAYA FOOD

- JANSEN PHARMACEUTICAL

EDUCATIONAL BACKGROUND:

Computer Technician

INTERFACE COMPUTER COLLEGE

Manila, Philippines

1996 to 1998

PERSONAL DATA:

Nationality : Filipino

Birth date : February 5, 1979

Age : 42 years old

Marital Status : Married

Number of Dependent : 2

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