Office Assistant Customer Service

PATRICIA MAE F. GUTIERREZ

PROFILE

A Customer Service Associate with 3 years of experience in attending the needs of the customer including calls and emails. Performing basic admin duties including printing, encoding order data information. Keen on details, strongly focused with the ability to complete tasks accurately in a fast-paced environment, with conflicting deadlines. Driven to achieve the best results for customers.

CONTACT

MOBILE

091********/ 095********/028*******

EMAIL:

******.**********@*****.***

EDUCATION

National University

2011 - 2013

Bachelor of Science major in Hotel and Restaurant Management

North Fairview High school

2003 - 2007

WORK EXPERIENCE

JPVPrintings (lovehopefaith group)- Customer Service Associate

July 24,2017– May 31,2021

-Managed daily customer service tasks such as processing & issuing money orders, processing returns and exchange and recording daily shipments.

-Provide assistance to customers in order to complete sales transactions accurately and efficiently

Patient First Medical Center- Back office Assistant

December 3, 2014-February 15,2015

-Resolved deescalated customer complaints by solving issues quickly, achieving high level customer satisfaction.

SKILLS

-MS office proficient ( Gdocs )

-knowledgeable at MS outlook

-can work under pressure

-highly motivated

-responsible and team player

Contact this candidate