SHEILA MAY M. BULE
D a t a E n t r y P e r s o n n e l
Phone: 099******** Email: *********@*****.*** Address: Old San Isidro, Buhangin, Davao City O B J E C T I V E :
To be able to develop and improve my knowledge and skills of being a data entry personnel and to contribute it to your good company that it may become an asset in the future endeavours and to gain experience for career growth. E D U C ATION:
Bachelor of Science in Business Administration — 3rd year Major in Financial Management
University of Mindanao
Bolton Street, Davao City
S K I L L S :
• Knowledgeable in Microsoft Office (word, excel and PowerPoint)
• Excellent in written and verbal communication
• Detail-Oriented
• Time-Management skills
• Critical thinking skills
• Can adapt in a working environment with less to no supervision W O R K E X P E R I E N C E:
Customer Sales Representative at Alorica, Davao City Daily activities include:
• Answering an average of 65 inbound calls per day in a friendly and courteous manner
• Following the conversational script provided by the account and keeping the calls under 8 minutes
• Booking hotel reservations of customers
• Providing information on additional products and services
• Escalating customer calls to supervisor, if needed