Customer Service Assistant Manager
Resume:
*** * ***** ** ***** Lindas
**********@*****.***
Dear Hiring Manager,
Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I’ve been in customer service positions for almost 6 years and have worked my way up from entry cashier positions to management positions in my last two jobs. Every position I start I view as a start to a career and this would be no different. I would appreciate a job interview at your earliest convenience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely,
Alejandra (Alex) Delgado
February 2017- Present
July 2015 - October 2017
919 W Calle de Casas Lindas
520-***-**** • **********@*****.***
Key Qualifications
Great Customer Service
- excellent people skills, energetic, and friendly attitude Multi-Tasker
- quick yet efficient worker
Strong work ethic
- goal oriented while working with integrity
Tech-Savvy
- excellent typing skills and previous experience with computers Bilingual
- Can fluently read speak and understand Spanish
Work Experience
PetSmart
● Started off as entry level cashier - was quickly given a temporary full time lead position which granted set of store keys during period when store needed leadership help
● After a year was given a permanent promotion to Assistant Lead - In charge of leading store and often handled closing safe and registers
● Received second promotion in 2019 to MIL (Merchandise Store Leader) - In charge of POGS and unloading delivery trucks, kept shelves stocked and worked product on pallets, forklift certified
● Received new position in start of 2020 to CEL (Customer Engagement Leader) Current Position - In charge of entire Pet Care department, oversee cashier duties, oversee animals and pet care duties to assure they are kept up to commitment standards, submit and file purchase orders, often in charge of closing store
Dunkin Donuts/Baskin Robbins
● Started off as entry level cashier
● Quickly worked way up to opening store and assisted with several manager October 2016 - February 2017
2015
duties often took charge of morning shift crew
● February 2017 was given assistant manager promotion- overlooked store operations, handled safe and register cash, managed crew members on floor and was in charge of restaurant when main manager was out
● worked both Petsmart temp assistant lead and Dunkin Donuts assistant manager for a short period
Citi
● Handled client problems and assisted card members with Citi Costco credit card questions and issues (had to leave job due to family and transportation issues)
Education
High School Diploma
Pima Rose
Contact this candidate