Protection Associate Customer Service
Resume:
Alejandro Mandujano
Cybersecurity and IT
Phoenix, AZ 85053
*************@******.***
Arizona State University student, passionate about the cybersecurity industry who is seeking improving and sharpening my everyday skills which involves python, Linux, Splunk, and many more skills that I can bring to the job force professionally and personally. Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Walmart - Phoenix, AZ
Present
Provided customer service to 300-500 customers per shift while keeping my are clean Asset Protection Associate
Walmart - Phoenix, AZ
October 2019 to July 2021
I prevented customers from trying to steal and prevent the store shrink while also deescalate situation I greeted customers into the store and offer advice where merchandise is and also inform then the latest sales the store has to Offer
Education
Bachelor of Computer Engineering in cybersecurity
Arizona State University-West - Phoenix, AZ
August 2020 to Present
Bootcamp in Cybersecurity
Arizona State University-West - Peoria, AZ
May 2021 to November 2021
High school diploma
Western School Of Science and Technology - Phoenix, AZ August 2013 to May 2020
Skills
• Splunk (Less than 1 year)
• Linux (Less than 1 year)
• Customer service (1 year)
• Customer support (1 year)
• Python (Less than 1 year)
• Bash (Less than 1 year)
• SIEM (Less than 1 year)
• Computer forensics (Less than 1 year)
• Penetration testing (Less than 1 year)
• Web development (Less than 1 year)
• Scripting
• Cybersecurity
• Bilingual
• Spanish
• Technical support
• Software troubleshooting
Languages
• English - Expert
• Spanish - Fluent
Links
https://asu.badgr.com/public/assertions/xTRKKOZmQdSo-XoiMX1m2g https://github.com/Alejandro5133/Alex9182
Certifications and Licenses
Cybersecurity bootcamp
November 2021 to Present
https://asu.badgr.com/public/assertions/xTRKKOZmQdSo-XoiMX1m2g Assessments
Brand ambassador — Proficient
July 2021
Promoting brand awareness and sales.
Full results: Proficient
Work style: Reliability — Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Technical support — Familiar
October 2021
Performing software, hardware, and network operations Full results: Familiar
Technical support: Customer situations — Familiar
October 2021
Responding to technical support situations with sensitivity Full results: Familiar
Sales skills — Proficient
July 2021
Influencing and negotiating with customers
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Familiar October 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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