EXPERIENCE

EDUCATION

CSAA SPECIALIZED SERVICES, LAS VEGAS NV REMOTE

September 2021- Present

* — Inbound call center setting

* Assist residents with scheduling Covid-19 vaccine ap-

pointments.

* — Appoint residents with information they need where to

get tested or receive, Covid testing and vaccines.

* — Assisted in Special project FEMA Mobile Vaccine Unit

(MVU) Outreach Oct. 18-22

TEAM LEAD, SONORA QUEST, GOODYEAR AZ

July 2015- 2021

* Scheduling employee’s itinerary and breaks

* Mentoring externs such as processing and handling specimens,

* properly stocking rooms with supplies needed for the day

Organize, label, and safely transport all laboratory specimens

* — Skilled in maintaining safety for blood collection and handling

Experienced in venipunctures and capillary puncture techniques

* — Inquiring and issuing patients insurance claims and payments.

* January 2020-2021- 1 year of volunteer work call center setting within

Sonora Quest Laboratories, helping hand when needed. Setting up ap-

pointment for patients, receiving payments, contacting providers, re-

trieving test results, finding solutions and retrieving misplaced files in

systems.

ASSOCIATE, PARTY CITY, PHOENIX AZ

September 2012- February 2016

* Provided a friendly/efficient service to customers by helping them find

specific items and costumes retaining to their party needs and theme

* Stocked merchandise by using prices and codes

* Trained new hires on how to use POS system, properly stock merchan-

ALLEN SCHOOL OF HEALTH SCIENCE, PEORIA AZ, MEDCIAL ASSISTANT

CERTIFICATE 2015

TREVOR G BROWNE, PHOENIX AZ, DIPLOMA 2014