Systems Operator Lead Cashier

Brian Phillips

Professional Profile

************@*****.*** • 734-***-****

LinkedIn URL • Gibraltar, MI ZIP CODE

Dynamic and detail-oriented professional with broad exposure of streamlining and coordinating business operations within fast-paced settings. Well-developed ability to utilizing superior organization, interpersonal, and management skills to propel operations and maximize business performance. Strong expertise in implementing effective customer service standards, managing clients’ escalations, and expanding loyal customer. Capacity to adapt in rapidly evolving environment by building relationships, thinking outside the box, demonstrating professional attitude, and leveraging innovative mind-set. Proficient in working with CSX Gateway software. Areas of Expertise

General Business Management

Client Experience Management

Team Collaboration and Leadership

Issues Identification / Resolution

Process Redesign / Improvement

Equipment Maintenance / Repairs

Multitasking and Self-Management

H&S and Regulatory Compliance

Cash Management / Reconciliation

Professional Experience

Mermec, Location July 2021 to September 2021

Track Operator / Analyst

Evaluate defects through analyzing track data to optimize functionality while ensuring compliance with railroad regulations. Maintain railroad tracks quality and calibration through ATIP car while ensuring smooth normal railroad operations. Analyze and prepare track geometry data weekly reports for all administrative functions and manage companies CC. CSX, Location 1998 to 2021

Carman

Embed a secure and safe environment through maintaining maximum compliance with railroad regulations for safety, operations, and Federal Railroad Administration (FRA). Conduct extensive inspection of car to troubleshoot issues and ensure stringent adherence with

(FRA) and (AAR). Evaluate defective components and communicate required corrective measures to optimize functionality and performance. Execute air brake test through performing EOT device inspection. Examine, repair, and replace wide range of components, such as gaskets, air hose, train line, bulkhead, and interior load restraining equipment.

● Received positive feedback and earned “Thanks Reward” for successfully identifying leaking tanker and removing car from service in a timely and efficient manner.

Tower Automotive, Location

Welder

Performed welding on assembly line while following applicable H&S and quality control guidelines. Acted relief welder to execute welding tasks on a multifaceted assembly line. Maintained daily maintenance checklist and repaired damaged components to ensure proper safety standards.

● Earned MIG Welding certificate by fulfilling requirements and demonstrating robust knowledge of key aspects of welding. Meijers, Location

Lead Cashier/ Cashier

Optimized day-to-day shift operations by scheduling work assignments, setting goals / priorities, delegating tasks to colleagues, and directing work of subordinate employees. Managed baggers and cashiers, including time management of breaks to build efficient and productive working environment. Maximized customer satisfaction through assisting customers and addressing complaints.

● Maintained accurate records through operating cash register and reconciling received cash or cash equivalent while ensuring maximum accuracy and transparency of data.

Education

High School Diploma Brighton High School, Location Licenses & Certifications

MIG welding Certificate ERail Safe for CP/CN Contractor Badge Amtrak Contracting Badge (Expiration Date 8/22) FRA ATIP Systems Operator/Analyst Badge

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