SONYA DE LA CRUZ

*** ******* ***

Redwood City, Ca 94061

adp0ow@r.postjobfree.com

OBJECTIVE

Seeking to obtain employment where I can utilize my skills as an data entry clerk or in the field of customer service.

EXPERIENCE

Victory Outreach

Data Entry/Filing-August 2018-Present

Responsible for data entry of incoming finances physically and online. Preparing monthly and annual reports. Maintains database by entering new members and account information.

US Polo Association

Manager-June 2012 to Present

Responsible for overseeing the day-to-day functions of a large retail store and staff of 15. Leading a team to deliver exceptional customer service in a continually changing retail environment. Assisted District Manager with merchandising needs in area stores, and new store opening in Brooklyn, NY.

Duties

Visual Merchandising-Set visual standards to be followed company wide.

Recruiting, training, supervising staff of 15-18

Loss Prevention/Security

Inventory Control/Shrinkage

Data Entry -Accounts Receivable

Specialty Retail Operations/Payroll Management

Profit and Loss Management

Customer Service/Loyalty Program

GAP Outlet

Assistant Manager-February 2009-June 2012

Sales Associates/Acting Assistant -November 2007-February 2009

Duties

Assisted in meeting daily sales goals

Department Manager Kids/Mens/Womens

Loss Prevention/Security

Inventory Control/Shrinkage

Specialty Retail Operations/Payroll Management

Visual Merchandising

Customer Service/Loyalty Program

EDUCATION

Cañada College-Redwood City, Ca

Skyline College-San Mateo, Ca

Currently enrolled-Studies include Accounting, Spreadsheets, Payroll Accounting, Computer Bus.

Bryman College-San Jose, CA

Diploma-Medical Billing/Coding/Terminology

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate