603-***-**** (cell)

adp0o5@r.postjobfree.com

Julie A. O'Dell

Summary of qualifications

Honest, caring professional with a strong background in Management in the Restaurant industry. Good organizational and multi-tasking skills with recent education in Microsoft Office suite 2003. Awarded bonuses for top sales as a manager trainee in a retail environment. Demonstrated excellent problem solving and team building skills.

Professional experience

Management

Developed accountability system to assure daily tasks were accomplished

Accounted for inventory and ordering

Supervised and trained new employees

Enforced protocol for department procedure

Delegated work assignments

Mediated domestic conflicts

Hiring, interviewing, training of new employees

Scheduling,payroll,POS,P&L

Customer Service

Ensured customer satisfaction above and beyond expectations

Communicated effectively with customers, staff, and co-workers

Interacted with numerous people in a professional manner

Facilitated team work

Resolved customer issues and problems

Administrative

Demonstrated knowledge of all Microsoft Office software

Performed data entry

Handled register transactions, including cash and credit card purchases

Covered phones,filing,appointment setting

Organized meetings

Employment History

Aflac- Mt .Juliet -Sales Agent-current

Legends Steakhouse-Smyrna-Server- Dec2014-present

Midway Diner Head Cook-Shelbyville 2012-2014

Colonial poplin. -Dietary Supervisor 2009-2012

Our place in time- Administrator 2006-2009

Education

Dover High School, Dover NH- Diploma 1991

Macintosh College- culinary arts- 94

Smart Assistive Technology Institute- Certificate 2007

Office Technologies Customer Service Track 2007

Safe serv Certification-2012-2018

State of Tennessee license for insurance, life,health,and accident- 2016

State of New Hampshire license for insurance, life, accident, and health-Current- 2023

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