Miranda Gilmore
LANSING, MI, *****
adp0o3@r.postjobfree.com
Results driven assistant manager excited to enter my field of study. A quick learner that enjoys creative problem solving. Earned a bachelor's degree while working full-time. Excelled in schoolwork and gained experience in writing mock customer personas, marketing plans, and learned many useful business strategies.
Skills
Oral and written communication skills
Critical thinking and problem solving
Staff supervision and training
Microsoft Office Suite
Google Drive
Sales and marketing
Work History
Assistant Store Manager
Lane Bryant, LANSING, MI
Analyzed and interpreted store trends to facilitate planning.
Attained expert level of product knowledge, becoming go-to person for customer inquiries and employee training
Interviewed, hired, and trained sales associates in product specifications, sales incentives and selling techniques.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Rotated merchandise and displays to feature new products and promotions.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Took on the role of store manager on multiple occasions.
Sales Lead Keyholder
Lane Bryant, LANSING, MI
Trained team members in successful strategies to meet operational and sales targets.
Submitted reports to senior management to aid in business decision-making and planning.
Opened and closed store by counting registers, making deposits and storing and filing all daily paperwork.
Designed and built displays to generate customer interest in store merchandise.
Used weekly financial data to analyze store growth and optimize operational strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Tracked and prioritized work to meet daily requirements.
Clerical Worker
Professional Psychological and Rehabilitation Services, LANSING, MI
Oversaw automated tracking and documentation of data, patient correspondence and office operations.
Managed multiple projects simultaneously using organizational and analytical skills.
Executed record filing system to improve document organization and management.
Processed intake paperwork for new patients and verified insurance.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Frequently filled in at a sister location.
Sales Associate
Lane Bryant, LANSING, MI
Helped customers locate products and checked store system for merchandise at other sites.
Increased sales by offering advice on purchases and promoting additional products.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Assisted management in training and developing new sales team associates in products, selling techniques and company procedures.
Education
Bachelor of Science Business Administration: Marketing
Western Governors University - Salt Lake City, UT
High School Diploma
Reese High School - Reese, MI
Certifications
WGU Micro-credential in Business Essentials
WGU Micro-credential in Applied Business Skills
WGU Micro-credential in Management
WGU Micro-credential in Human Resource Management
References
Lisa Budd
Store Manager
adp0o3@r.postjobfree.com
Jennifer Richmond
Previous supervisor
adp0o3@r.postjobfree.com
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2019-07 - Current
2018-04 - 2019-07
2014-04 - 2018-04
2014-10 - 2018-04
2020-01 - 2021-12
2009-09 - 2013-06
2020-09
2021-02
2021-08
2021-10