JOHN MCLENDON

**** ** *** ******. **** B

Miami,FLORIDA.33176

305-***-****

adp0nq@r.postjobfree.com

OBJECTIVE

Reliable quality focused Sales/customer service representative seeking career position with quality Company. Excellent communication skills both written and oral as well as previous customer service experience. Attention to detail and ability to acquire necessary skills required to complete task quickly and efficiently.

Skills Summary

Ability to effectively communicate and Address customers and employees needs through skilled knowledge and practical solutions involving customer interaction via phone,chat. In person.

Ability to follow complex policies practices, procedures to achieve desired sales results under tight deadlines.Ability to learn and follow best sale policies,practices and procedures to exceed sales projections.

Ability to learn new selling techniques quickly. Cross sell across all product lines.

Computer proficient with ability to handle multiple screens and multi task.

Education

MIAMI SOUTH RIDGE SR. Miami,FL 33157

Graduate,1980. Major subjects in Honors English,Science and Math completed.

SOMFY CERTIFIED.2017.Somfy Motorized Window Treatment solutions

Sales course in various industries including Window Treatmants, Cable TV as well.

Specialized courses in Motorized applications of SOMFY Motors into Large Roller Shades including integration via RS485,RTS,Cat5.Wirless Wall switches as well as hand held remote.

MECHO Shading System. Trained on Installation of MECHO IQ2 Shading system.Including Installation of IQ2 Large Bracket as Dual Zipper Shade Application.Commerical Shade installation.San Antonio,Texas. July 2017.

Experience

SALES MANAGER:Improve Your Home1,LLC. 13611 So. Dixie Hwy. Miami,Florida.33176.

November 2009 to present.

Responsible for Day to Day operation of Speciality Window Treatment Company with SALES in Excess of$400,000 per Year. Scheduling Appointments.Meet with clients and contractors.

Use consultative approach with very good listening skills to increase sales. Cross sell different products as needed to increase sales. B

Measurements,installations,repairs. Advice on-all aspects of Window Treatment purchases.

Design Motorized Drapery and Roller Shade applications to integrate customers and contractors needs.Somfy certified.

Earned reputation as a trusted dealer and assist customer and contractors in home remodeling as related to Window Treatment applications.

Self motivator with High energy and excellent communication skills.Ability to motivate others and Supervise to meet and exceed Sales projections.

INBOUND SALES AGENT. PRC/DIRECTV. 19500 So. Dixie Hwy. Miami,FLORIDA 33157.

April 2008-October 2009.

Handle Large volume of phone calls in a highly competitive Call center. Close sales through up selling and cross selling techniques. Achieve Bonuses by exceeding sales projections through cross selling of DIRECTV products including NFL SUNDAY TICKET. HBO,STARZ,SHOWTIME

Dedicated hardworking person who shows up every shift and makes things happen.

Type of Award / Award Description

Hunter Douglas Priority dealer.exceeding Sales goals.2005,2006,2007.

Bonus Awards. DIRECTV including Cash and Gift Cards.

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