Personal Assistant Marketing Executive

CLAUDIA FOLLEY

Lakeside Community *- Ashaley Botwe

Infantry Road

Call: 054*******

*************@*****.***

PROFESSIONAL SUMMARY

A competent professional with over 6 years’ experience in

-Operations Management -Client Relationship Management

-Cash Flow Forecasting -Budget and Cost Management

-An out-of-the-box thinker with proven track of record of establishing processes and workflow and creating team work environment to enhance productivity innovatively

-Excellent interpersonal skills with problem solving analytical abilities

PROFESSIONAL EXPERIENCE

Fellows Restaurant (Adenta) June 2019 – December 2021

A lounge with over 500 customers and over 18 working staff

Manageress – Oversaw all aspect of daily operations, accounting operations and reporting to CEO.

Achievement

Consistently exceeded monthly sales goals by a minimum of 10% by training FOH staff on upselling techniques and creating a featured food and beverage program

Hired, trained, and coached 7+ staff members on customer service skills and COVID-19 safety standards during the pandemic.

Westrafo Ghana Limited (Spintex) June 2018 - -June 2019

Manufacturing and sale of transformer and transformer accessories

Marketing Executive – Hired as third member of marketing team to support company’s fast growth from a start-up organization. Coordinated events and tradeshows (3 events annually), executed marketing strategies.

United Bank for Africa September 2015 – August 2016

National Service – Personal Assistant

Ensured credit risk reports reach all relevant parties. Ensured all transactions have full and proper documentations. Devised and maintained office systems, including data management and filing. Screened phone calls, inquiries and request and handling them when appropriate. Organized and maintained dairies and making appointments

Hegis Microfinace Limited November 2013 – August 2014

Head of Marketing

Achievement

Successfully organized a marketing fair, which resulted in increasing the company’s clientele by a staggering 58%.

Decreased customer dissatisfaction by conducting a survey to determine causes of low sales, and implementing counter measures.

Adept Global Link Limited Ghana October 2012 – Oct 2013

Marketing Executive - Boosted brand awareness leads while managing internal and external marketing campaigns and programs. Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement

EDUCATION

Central University 2008 – 2012

Bachelor of Science (Bsc), Banking and Finance

Mataheko-Campus

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