JOSHY MATHEW

PERMANENT

ADDRESS:

Kalayil House

Maalam P.O

Kottayam-686019

India

Email:

adp0gu@r.postjobfree.com

Mobile: +91-963*******

PERSONAL DETAILS

Date of Birth : 17/01/1990

Gender : Male

Marital Status : Married

Nationality : Indian

Religion : Christian

Passport No : H6107563

Passport Expiry :20/01/2029

CARRIER OBJECTIVE:

Seeking an opportunity to utilize my skills and apply to a new challenge with a company. That offers quality growth and increasing responsibilities. Outgoing personality with strong analytical, customer service, and creative problem-solving skills. Ability to work in diverse environments and with diverse groups. Extensive knowledge of hospitality etiquette, food preparation, and customer service training. Excellent written and verbal communication skills.

WORK EXPERIENCE:

Restaurant Manager

Coffee Routes, Thekkady

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly, and annual revenues and expenses

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations Bartender (2019 Oct-2020 June)

Miyagi and Scene Restaurant LLC – Abudhabi

Creating special cocktails for special occasions.

Designing cocktail menu for the months.

Tracing the record for the checklist and temperature for the chiller.

Handling the micros and closing the cheque

Doing the daily report of the cash and tallying it

Verify the cash sale and credit card sale during closing Bartender (2016-2019 July)

Mc. Gettigaan's - Abudhabi

Creating special cocktails for special occasions.

Designing cocktail menu for the months.

Tracing the record for the checklist and temperature for the chiller.

Handling the micros and closing the cheque

Doing the daily report of the cash and tallying it

Verify the cash sale and credit card sale during closing Bartender (2011-2016)

Jebel Ali Golf Resort,Dubai

Assisted clients in menu decisions

Provided consistent prompt, friendly service.

Track record of successful client retention by serving methods.

Assisted Assistant Manager in closing restaurant

Maintained cleanliness in dining area

Participated in monthly staff meetings and training sessions Senior Waiter (2010 -2011)

Asiana Hotel, Chennai, India

Assist food preparers in order completion by informing chefs of client preferences and immediate response upon food call

Handle two sections of restaurant with punctual, friendly service for new and current customers

Assist managers in writing menu options and price adjustments

Produce direct mail pieces for current client base to increase sales

Friendly service and prompt response to inquiries ACADEMIC QUALIFICATION:

Qualification Institution University Year Of

Passing

Diploma in

Hotel

Management

Naipunnya College

Trissur

Calicut

University

2010

Higher

Secondary

St. Mary’s Higher Secondary

School, Manarcad

Higher

Secondary

Examination

Board Kerala

2007

Matriculation

St. Mary’s Higher Secondary

School, Manarcad

Higher

Secondary

Examination

Board Kerala

2005

I hereby verify the authenticity of the statement and details furnished above. If I am given an opportunity to work in your organization it will be my earnest endeavour to discharge duties assigned to me with sincerity, loyalty, and dedication so as to achieve successful results.

Place: Kottayam

Date : JOSHY MATHEW

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