Heather D. Myers

**** ********* ******, ******, ******** 64801

Cell: 417-***-****

adp0au@r.postjobfree.com

Objective:

To obtain a position with a company in need of highly skilled and motivated professionals.

Skills:

Interpreter for hearing/deaf community

US Navy service in Jacksonville, FL 11/1998 - 02/2001

oHandled collections for cash, credit accounts; utilized MSDOS, Windows, Word, POS; supervised, trained new recruits in basic military protocol; performed managerial duties, data entry; handled returns; replenished floor/shelf stock

Educated and knowledgeable in entry-level Human Resources procedures

Forklift Certified 05/2018

Work History:

(Note: During times of unemployment I was looking for work.)

Frontend Services TA 1/2019 – Present

Cashier/Customer Service Desk/Cash Office

Wal-Mart Neighborhood Market

Joplin, MO [417-***-****]

Package Handler/Driver 1/2018 – 5/2018

FedEx Joplin, MO

Closing Manager 1/2018 – 6/2018

Cashier 11/2017 – 1/2018

Food4Less Joplin, MO [417-***-****]

Perform electronic register transactions: scan items, accept payments, make change

Establish positive rapport with returning and new customers

Use machinery (i.e., forklift) to move, rearrange stocked inventory

Organize regular inventory deliveries, meet and assist vendors

Process inventory, add new items to current floor plan effectively

Parts Sales Manager 2/2017 – 8/2017

AutoZone Webb City, MO [417-***-****]

Managed store operations: worked open and close shifts; handled customer returns, complaints; processed planograms, overstock storage; maintained daily inventory

Handled personalized customer requests, electronic register transactions efficiently

Organized, shelved weekly inventory deliveries

Performed minor mechanical work: battery and engine checks, switched lightbulbs

Maintained positive rapport with returning and new customers

3rd Key Holder 10/2016 – 3/2017

Cashier 3/2016 – 10/2016

Dollar General Joplin, MO [417-***-****]

Assisted with managerial duties: interacts with vendors, performs opening and closing shift processes, act as manager on duty in shift manager’s stead

Handled electronic cash register, manual credit card transactions efficiently

Restocked shelved items

Performed cleaning and inventory responsibilities within shift hours

Maintained positive rapport with returning and new customers

Cashier 1/2015 – 2/2016

Flying J Joplin, MO [417-***-****]

(Transferred to Pilot Joplin, MO in 10/2015)

Assisted with managerial duties

Handled electronic cash register, manual credit card transactions efficiently

Restocked cooler beverages, shelved items, ice machine, soda fountain syrups

Handled trucker scales

Prepared Diesel, DEF, and Reefer fueling transactions

Performed cleaning and inventory responsibilities within shift hours

Maintained positive rapport with returning and new customers

Delivery Driver 1/2014 – 10/2014

Domino’s Pizza Joplin, MO [417-***-****]

Confirmed accuracy of take-out and delivery orders

Ensured deliveries are completed within 30-minute deadline

Worked opening, closing shifts

Performed cleaning, packaging, and inventory responsibilities to assist kitchen staff

Handled cash, credit transactions with accuracy and integrity

Clerk 3/2012 – 6/2013

Kum & Go Service Station Joplin, MO [417-***-****]

Handled electronic cash register, manual credit card transactions efficiently

Restocked cooler beverages, shelved items, ice machine, soda fountain syrups

Prepared warm food; switched regularly to maintain freshness

Performed cleaning and inventory responsibilities within shift hours

Maintained positive rapport with returning and new customers

In-Home Advocate 11/2011 – 2/2012

Community Support Services Joplin, MO [417-***-****]

Assisted home-bound clients with day-to-day activities

Created pleasant, friendly environment with regular visits

Performed chauffer duties to grocery store, movie theatre, or pharmacy

Customer Service Representative 12/2006 – 10/2008

Blockbuster, Inc. Fresno, CA [559-***-****]

Answered customer inquiries efficiently and accurately

Assisted customers in finding appropriate movie and game titles

Opened new customer accounts, maintained established accounts

Counted, restocked, rearranged inventory to meet frequent changes

Utilized point of sale equipment, software effectively

Cook/Preparation 4/2006 – 12/2006

Me ‘n’ Ed’s Pizzeria Fresno, CA [559-***-****]

Prepared food to order

Served food and drinks to eat-in customers

Cashier 11/2004 – 7/2005

McDonald’s Restaurant Clovis, CA [559-***-****]

Greeted customers to create pleasant, friendly environment

Recorded customer orders accurately

Handled cash, credit transactions efficiently

Overnight Stock/Truck Receiving 10/2003 – 1/2004

Wal-Mart St. Augustine, FL [904-***-****]

Organized product deliveries for quick dispersion

Stocked products on shelves to meet sales goals

Performed receiving procedures accurately

Worked “floater” position throughout store departments

Customer Service Representative & Delivery 9/2001 – 7/2002

Sherwin Williams Orange Park, FL [904-***-****]

Confirmed accuracy of paint orders, delivered in timely fashion

Maintained positive rapport with returning and new customers

Answered customer inquiries efficiently and accurately

Education:

Bachelor of Science: Business Management (concentration in Human Resources)

University of Phoenix 2010 - 2014

Bachelor of Science: Business Management

Missouri Southern State University Joplin, MO 2009 - 2010

(Transferred to University of Phoenix before completing)

William C. Wood High School

Vacaville, CA 1994 - 1998

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