Amr Benfarhi

*** **.****** *********,********** Morocco +212-*********

adp05m@r.postjobfree.com

Professional summary

Cheerful and charming Restaurant Manager offering exceptional attention to detail. Monitored staff activities and maintained strict appearance and presentation standards to present uniform image to customers. Engaged new and existing clients during meals to obtain feedback for improvement.

Skills

Managerial skills: ease in public relations, developing and maintaining long-term links with various interlocutors

Commercial skills: a mastery of different sales and negation techniques Organizational ability and on ease to meet deadlines Ability to manage a store: follow revenue, stock, purchase, animation and development of the client portfolio

Experience

Restaurant Manager January 2022 - Current

Sea Food / Mohammedia, Morocco

Research new wholesale food suppliers and negotiate prices Calculate future needs in kitchenware and equipment and place orders, as needed Manage and store vendors’ contracts and invoices

Coordinate communication between front of the house and back of the house staff Prepare shift schedules Process payroll for all restaurant staff Supervise kitchen and wait staff and provide assistance, as needed Keep detailed records of daily, weekly and monthly costs and revenues

Arrange for new employees’ proper on boarding (scheduling trainings and ordering uniforms) Monitor compliance with safety and hygiene regulations Gather guests’ feedback and recommend improvements to our menus Customer Service Representative Mentor August 2017 – August 2021 Humania BPO / Mohammedia, Morocco

Support new recruits in their new missions and objectives. Define action plans for each advisor to achieve the goals set by management Guarantee the good behavior and the respect of the policy imposed by the direction Manage advisers, supervise and lead the team

Assistant Restaurant Manager January 2015 – January 2016 Essaouiri Fish / Mohammedia, Morocco

Calculate future needs in kitchenware and equipment and place orders, as needed Manage and store vendors’ contracts and invoices

Coordinate communication between front of the house and back of the house staff Prepare shift schedules

Supervise kitchen and wait staff and provide assistance, as needed Keep detailed records of daily, weekly and monthly costs and revenues Monitor compliance with safety and hygiene regulations Gather guests’ feedback and recommend improvements to our menus Education

Master of Business Administration December 2015

National School of Business and Management, Settat Morocco Bachelor – Business and Management December 2013

National School of Business and Management, Settat Morocco Skilled Technician - Corporate Management December 2012 Specialized Institute of Applied Technologies, Mohammedia Morocco High School Diploma - Accounting and Management December 2009 Ibn Yassine, Mohammedia Morocco

Languages

Arabic: Fluent

French: Fluent

English: Fluent

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