Service Representative Customer

Professional Summary

Skills

Experience

Jordan Sass

* ***** ******* *****, *************, NY 13027

Home: 315-***-**** - adozzm@r.postjobfree.com

Warehouse worker with 5 years experience. Forklift and low lift certified. Able to repeatedly lift large packages/merchandise. Excellent teamwork skills.

Focused, hard working, avid on-the-job learner, stocking, responsible, packaging merchandise, team player, forklift and low lift certified 01/2020 to 03/2020 Material handler

JMA Wireless - Liverpool, NY

Keeping all material/parts stocked and ready for operators to complete the jobs for that day. Relabeling and documenting all returns of parts to their correct locations using scan gun. Documenting all movements of all parts used in the computer program SAP to keep inventory correct and up to date. Use of scales to count each part and confirm these counts match with what shows in system. Use of hand jack for transporting product on pallets.

04/2015 to 12/2019 Selector

Mclane - Baldwinsville, NY

Oversee integrity and accuracy of all products leaving the warehouse during active shifts, supervise all new hires during a 3 month probation period, make all deliveries within the time perimeter set by management making certain that all merchandise delivered is accurate and in good condition, fill orders according to all information and instructions as provided by the pick ticket, low lift certified and able to stage pallets

06/2012 to 01/2014 AT&T Click 2 Chat Customer Service Representative Education

Sutherland Global Services - Syracuse, NY

Assisting customers with reading and understanding their bills, making corrections and adjustments to incorrect charges that may have been applied to a customers bill, activating and deactivating devices, reviewing customers bills and finding the best plans to fit their specific needs

03/2010 to 05/2012 Crew Trainer

McDonald's - Liverpool, NY

Order taking, customer communication, money handling, food prep, training crew members

01/2011 High School Diploma: General Studies

Liverpool High School - Liverpool, NY

Graduated early with advanced regents diploma.

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