Reservation Specialist Care
Resume:
Oswego, Il *****
**********@*****.***
Heather Nash
OBJECTIVE
Dedicated and Energetic Care Specialist with 10 years of proven leadership, organizational, and complimentary Customer centricity skills that can be applied to Hospital Patient Care Technician position, or Medical Assistant with an associate degree in Medical specialties.
SKILLS
Self-Motivated
Customer Oriented
Typing/ Word Processing
Leadership
Multi tasker
WORK HISTORY
RESERVATION SPECIALIST, ENTERPRISE HOLDINGS, OSWEGO, IL
09/11/2018- Current
● top 2 % of my reservations team and top 10 % in the company for metrics
●In less than one year have received 2 raises and became an integral part of my team.
Harvest home health care, Plainfield, illinois
03/01/2018-current (evenings & weekends)
*I am a proud and devoted caretaker for long term care and hospice patients who require care in the privacy of their home.
STORE MANAGER, GNC NUTRITION, PLAINFIELD, IL
06/2016-02/2017
●Daily interaction with customers- helping select the best nutrition products for their goals
●Inventory tracking and Cost reports
●Setting up marketing and promotional materials
MASTER PERSONAL TRAINER/ INSIDE SALES COORDINATOR, LA FITNESS, OSWEGO, IL
12/2015-06/2016
●Interact and communicate with members to assess needs, develop diet plans, and create workout plans
●Follow up with old clients and establish return clientele with New Members
●Coordinated with Clients, trainers, and the Sales team to make sure we had a smooth-running workplace.
CUSTOMER SERVICE REP/ MEDICARE SPECIALIST, CIGNA HEALTH, BOURBONNAIS, IL
2011-2014
●Served as First line for Prior Authorizations between Pharmacies, Doctors, and Members
●In the Top 10% of reps in my division for company metrics
●Helped drive an increase in Customer Satisfaction and Overall Customer Centricity
EDUCATION
ASSOCIATES IN MEDICAL SPECIALTIES, INDEPENDENCE UNIVERSITY, SALT LAKE CITY, UT
●4.0 GPA
●Dean's list 1st semester
●Top 10 % of the program
Certified Nursing Assistant, Envanna Healthcare, Naperville, IL
●Top of class
●Condensed Course with Active Clinical Training at Tabor Hills Nursing home in Naperville, IL
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