Climen Babu V K

No.**, Nehru Nagar, * nd Street,

Mannurpet,

Chennai–600050. Mobile: 915*******

e-mail: adozy3@r.postjobfree.com

Summary

Seeking a position in your company where I could grow with the organization to acquire professional and technical excellence.

Objective

Looking for a position as an IT systems network engineer to effectively implement the installation, configuration and maintenance of IT networks. Professional Experience

Worked as an Application Engineer in CSS Corp (I) Pvt. Ltd, Chennai, from September 2010 till 29 August 2013.

Application engineer with a hands-on approach and technological mindset for designing and implementing IT network architecture, including configuration, optimization and supporting network management systems.

Project Overview

Company : Teleperformance, Ambattur, Chennai

Project : Vodafone

Designation: Customer service executive

Period : January 2020 to December 2020

Project Details

• Superior communication skills, including strong presentation and writing abilities.

• Resolving customer queries through chat and mailing.

• Good knowledge in customer maintenance and issue resolving capacity. Company : CSS Corp (I) Pvt. Ltd, Chennai

Project : Pinnacle (SMC, Hawking, Airlink)

Environment: Networking (Dealing with Wired & Wireless Networking Products) Career Summary

o A dynamic network professional with extensive knowledge of networking possesses rich experience of 35 months as network engineer. o Excellent in implementing innovative and tailored solutions to meet the changing business requirements.

o Expert in providing the best solution and trouble shooting the network. o Excellent in configure and implement Remote Access Solution. o Strong ability to work with all customers in a network engineering role. o Able to develop long-term relationships.

o Experience in all areas of client data support, including system design and implementation.

o Ability to solve technical support problems and work clients through difficult processes.

o Extensive knowledge of industry hardware to meet client requirements and ability to work quickly using all available technical resources. o Customer-focused, results-oriented and collaborative leader with ability to interface across multiple departments for cost-effective management of high- level projects.

o Superior communication skills, including strong presentation and writing abilities.

Job Responsibilities

o Provides specialized support on configuring SOHO Wired and Wireless Routers with B, G, Super G, MIMO, Draft N and 3G technology featuring DHCP, NAT, Firewall protection, VPN pass through, DMZ, Wireless Encryption, MAC filtering, Internet scheduling, Port Forwarding, Port Triggering etc.,

o Configuring Access Points, Wired and Wireless Adapters, Routers, Network Cameras, Range Extenders, Wireless Bridge for US customers over Voice. o Mentored and trained new joiners and helped them in fine-tuning their customer handling skills and provided tips in troubleshooting steps. o Contributed in developing the Knowledge base for the Team. o Monitoring and helped in knowledge transfer about the projects, roles and functionalities.

o Analysing & developing key components using methodology prescribed techniques. Communicating and negotiating with users, specialists, other staff and suppliers.

o Network connectivity troubleshooting.

o Responsible for communication protocols, configuration, integration & security.

o Investigative, diagnosing and resolve all network problems. o Maintaining pre-packaged software applications on the LAN. o Resolved multiple issues to network systems to increase business functionalities.

o Interfaced to hardware/ software engineers in finding permanent solutions for the issues.

o Performed a key role in providing local engineering support in reducing operational costs.

Academic Qualification

UG R.M.D. Engineering College (2010)

(Electronics and Communication Engineering)

Aggregate: 74.03%

HSC C.S. Central Mat. Hr. Sec. School (2006)

Percentage: 77.83%

SSLC C.S.Central Mat. Hr. Sec. School (2004)

Percentage: 89.90

Software Skills

Languages: C.

Operating Systems: Windows XP/VISTA/7, MAC 10.3/10.4/10.5/10.6/10.7 Personal Strengths

• Positive thinking.

• Constant urge for learning

• Ability to work under pressure

• Good Communication skills

• Zeal to learn new technologies

• Flexible in working and implementing my knowledge in work place according to business requirement.

• Good in managing teams and knowledge transfer if needed. Personal Details

Father’s Name : Kondala Rao V

D.O.B/Age : 10th December, 1988, 31 yrs

Gender : Male

Marital Status : Single

Nationality : Indian

Languages Known : English, Tamil and Telugu.

Permanent Address : No.66, Nehru Nagar, 2nd Street, Mannurpet, Chennai - 600050.

Declaration

I hereby declare that the information mentioned is true to the best of my knowledge. Date :

Place : Chennai (Climen Babu V K)

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