CAREER OBJECTIVE
To seek responsible position in an organization where I can make use of my technical skills and knowledge to achieve excellence through my dedication and hard work for organizations as well as my personal growth..
WORK EXPERIENCE
IENERGIZER
Senior executive customer (September 2020 – March 2021)
Ensure that the company’s customer database is properly entered and kept in a way that whenever any information is needed in the future, it can be easily accessed
Ensure customer care service standard of the company is strictly adhered to by every customer service personnel
Offers advice on the incorporation of technology in current and planned customer support strategies of the organization
Investigate and respond to every inquiry and complaints from customer regarding company’s product and possibly its shipment
Respond to inquiries and queries from customers and provide a thorough and speedy resolve
Handle complicated and unresolved issues from less experienced personnel
RANE NSK STEERING SYSTEMS PVT LTD
GET (PPC) (July 2017 – May 2020)
Supervision in production line & troubleshooting.
Maintaining co-ordination with workers and management team.
Prepare documentation papers related to production, stock & workers.
To solve the all manufacturing issue at shop floor.
Responsible for schedule adherence of product with right quality & cost.
Responsible for the Inventory of finish goods.
Responsible for Productivity & Process improvement.
Optimize productivity utilizing lean manufacturing concepts.
Develop production plan to meet customer requirements and identify potential throughput issues.
Analyzed root causes of scrap and develop action plan utilizing Six SIgma and team problem solving.
Implemented use of visual management in key departments to identify potential process issues.
Coordinated all Purchasing functions to control inventory levels without compromising timely delivery of product to Customers.
HOME TUTION & GROUP TUTION
Teacher (2014 – 2017)
Successful at developing personal innovative teaching methods that have been proven successful by the students grades and comprehension improving.
Guided students in using technology to support educational research for their individual academic needs.
Successfully planned, evaluated and revised student materials that created personal student engagement to bring their grades up higher
Identify, develop, or implement intervention strategies, tutoring plans, or individualized education plans for students.
Provided creative and proper study aides and techniques to assist student with future assessments
Assisted student on their assignments for basic understanding
DMRC
Internship (1 month)
In 2017 have successfully completed training of one month in Delhi, where I learnt different aspects of Industry and things work and how to manage the work.
SKILL
Strong analytical skills with inventory management skills
Demonstrates people and/or process management skills as well as customer (external and internal) relationship skills
Strong attention to detail and strong written and oral communication skills
Strong organizational, problem-solving and analytical skills; able to self-manage priorities, workflow and meet tight deadlines
Strong interpersonal, planning and organizational skills
Possess a high sense of urgency with the ability to make and implement tough and timely decisions
Excellent team player by collaborative and influential leadership
EDUCATION
Bachelor in Technology (Mechanical Engineer)
HRIT Ghaziabad,
2017.
Higher Secondary Certification (12th Std.)
CBSE Board, 2012
Secondary School Certification (10th Std.)
CBSE Board, 2010
HIGHLIGHTS
Process Planning
High volume production capability.
Strong knowledge of hygiene and safety standards.
Cost Estimation
Focus on portion and cost control.
Running a section independently
Product Handling.
Project Development
COMPUTER SKILL
● MS Excel ● MS Word ● MS Power Point ● Internet ● Operating System
KEY COMPENTENCIES
● Quality Control ● Problem Solving Capability ● Focus on aim ● Quick Learner ● Cost Management
● Positive Attitude ● Hard Working ● Punctuality ● Record Maintenance ● Leadership
PERSONAL DETAIL
Address: - Dilshad Colony, Delhi – 110095, India
Nationality:- Indian
Language Known:- Hindi, English, Arabic
Hobbies:- Music, Travelling, Football, Snooker
Date:-
Place:- AFSHAN KHAN