I am interested in the Customer Service Support (Remote)position as advertised in the workable.Com employment opportunities by your organization. The requirements closely match my educational background and past experience. Hereby, I have enclosed my resume to provide detailed information on my qualiﬁcations and skills for your review.

Throughout my past professional career, I have undertaken various important responsibilities with utmost sincerity. I have conducted most of the services and products, prepared the inventory reports, coordinated with the managers/ supervisors in order to ensure that the data collected are up to date and managed the lead communications. I acquired the following skills after completing my years of ﬁne tuning my skills: Sound knowledge of online customer Service.

Good interpersonal skills and communication skills. Ability to maintain good client relationships.

knowledge in the Customer service development.

With an urge to work both independently and well, in a team; I am positioned to exceed your expectations. I would look forward to get an opportunity to meet with you to discuss my candidacy in more details. I thank you very much for your time and consideration.

Yours sincerely,

Stephanie Cordova

STEPHANIE

CORDOVA

*************@*****.***

719-***-****

2409 Alma Ave. 127 D Pueblo, CO 81004

OBJECTIVE

I seek challenging opportunities where I can fully use my skills for success of the organization to

work in an environment which encourages me to

succeed and grow professionally where I can utilize my skills and knowledge of an opportunity.

SKILLS

Computer knowledge

Multitasking

Multiscreen functioning

Customer Service

Defusing situations

Medical Terms

Multiphone lines

Organization

Team player

Quick learner

Detailed oriented

Charting

Filing

Excel

Microsoft oﬃce

Microsoft word

Quick books

Data Entry 10 key/ reverse 10 key

Fast pace setting

REFERENCE

Jenn Simpson - "Golden Gate Manor "

House Manager

+1-719-***-****

Taylor Ivy - "Adecco"

CSR

225-***-****

07-209 - 10-2019

06-2019 - 07-2019

10-2019 - 05-2019

May 2019 - June

2019

EXPERIENCE

Golden Gate Manor

QMapp

Residential facility task

included helping residents

with ADL's, cleaning, and

laundry. Meal prep n serving.

Charting on behaviors,

interactions with peers and

staff. Medication distribution

and chartting. Transportation

and appointment scheduling.

Reporting of all and any

problems.

Concentrix

CSR

Insurance claims processor.

Delt with Dr. Facilities to

update, process, or denial

process of claims. Also went

over pre-authorization

process, requirements, and or

denial process. Was Team

Lead in training.

Golden Gate Manor

QMapp

Residential facility task

included helping residents

with ADL's, cleaning, and

laundry. Meal prep n serving.

Charting on behaviors,

interactions with peers and

staff. Medication distribution

and chartting. Transportation

and appointment scheduling.

Reporting of all and any

problems

Iqor

CSR

Saving accounts for company

and trying to upsell to more

products

12-2016 - 10-2017

2006

2008

Arrival Mex Grill

Food Server- Night Manager

Prep food, take orders, ﬁll

orders, money handling,

scheduling, inventory,

receiving orders, rotation of

food properly, prep rotation,

cleaning of area and

restaurant. Closing

procedure.

EDUCATION

IntelliTech College-Pueblo

Medical Assistant

8.859

CNA Academy

CNA

4.0

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