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Desktop Support Customer Service

Location:
San Antonio, TX
Salary:
23
Posted:
October 11, 2021

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Resume:

Miles Hassan Valenzuela

Job search

San Antonio, TX 78210

adoz6p@r.postjobfree.com

210-***-****

I am seeking employment where I am allowed to use my skills and talents.where I can grow and expand in the company.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Sales Ambassador

Del Cielo Hemp - San Antonio, TX

December 2020 to February 2021

Del Cielo Hemp is a CBD company out of Ohio state and is currently working on a farm here in San Antonio,Tx. This position requires you to be the face of such a wonderful company and asks that you promote the company on your social media account and give a little information on the benefits of CBD in all its forms and why it’s good for you

Desktop Support Associate

Kforce Professional Staffing & Solutions - San Antonio, TX January 2020 to December 2020

My job is to refresh Windows 10 Laptop's for the state of Texas for the San Antonio Call center, which time is appointed lead tech on this job. Which is a step by step process that has to be completed in timely manner, Along with a deployment to Kerrville State Hospital as we deployed four types of device's. Laptop's, AIO, Tablets, Desktops across the campus staged and imaged and Deployed . A certified service professional/Sales Associate At MCSS Army & Airforce Exchange Service - San Antonio, TX April 2019 to January 2020

as a customer service/ sales associate/ cashier it was my honor to assist all of our nation's hero's in fitti g and seizing or resizing their uniforms for Branch of service they served in as U.S. Army,U.S. Air Force, U.S. Navy, Not only that i also hade level 3 rights for the prosses of exchanges and returns for both Commercial and Government items, As well as maintaining a welcoming a cleaned,stocked store. A certified service professional Sales Associate

Army & Airforce Exchange Service - San Antonio, TX April 2018 to March 2019

1. To check out all customers

2. Sale the star card

3. Keep the customer pleased and happy

Sales Associate

Armani Exchange - San Antonio, TX

May 2017 to January 2018

The Sales Associate's duty to provide the best customer service to all. My customers and clients with each walk in that enters the store to provide a professional sales experience at all times. also to always maintain the Armani standers through out the store. Houseman

Embassy Suites by Hilton Downtown - San Antonio, TX August 2016 to March 2017

My Duties are to asst. housekeepers on each floor with stripping rooms and restock linen and take out trash regularly. and asst. in any other Duties in the laundry room. linen tech/trash tech

HHS, Hospital Housekeeping Systems - San Antonio, TX March 2016 to June 2016

My Duties of linen tech where to deliver and count and restock linen for Christa Santa Rosa west over hills. As a trash tech I was responsible for all the trash on the parking lot grounds and the trash on all six floors of the hospital.

Laundry Attendant

THE SERVICE COMPANY - San Antonio, TX

January 2015 to November 2015

JANUARY 9,2015-NOVEMBER 10,2015

Laundry department

• Engaged in receiving, washing, ironing, packing and delivering laundry to various Hyatts.

• Hand operating commercial size washer and dryers.

• Familiarizes with a variety of the laundry fields concepts, practices and procedures. Education

High school diploma

SIDNEY LANIER HIGH SCHOOL - San Antonio, TX

June 2007

Skills

• sales (5 years)

• communications (10+ years)

• organizational skills (10+ years)

• excel (10+ years)

• Microsoft Windows (10+ years)

• Microsoft Exchange (10+ years)

• Microsoft Windows Server

• Computer Literacy

• Time management

• Microsoft Excel

• Data entry

• Customer service

• Microsoft Office (10+ years)

• Desktop Support

• English

• Typing

• Phone etiquette

• Retail sales (5 years)

• Basic math

• POS

• Technical Support

• Google Docs (10+ years)

• Image Processing (1 year)

• Supply Chain Experience (Less than 1 year)

• Administrative Experience (Less than 1 year)

• Microsoft Outlook

• VPN

Assessments

Customer Focus & Orientation — Proficient

September 2019

Responding to customer situations with sensitivity. Full results: Proficient

Sales: Influence & Negotiation — Familiar

December 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Familiar

Customer Focus & Orientation — Proficient

January 2020

Responding to customer situations with sensitivity Full results: Proficient

Management & Leadership Skills: Impact & Influence — Highly Proficient September 2019

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Highly Proficient

Accounting Skills: Bookkeeping — Completed

December 2019

Calculating and determining the accuracy of financial data Full results: Completed

Customer Service — Familiar

September 2020

Identifying and resolving common customer issues

Full results: Familiar

Call Center Customer Service — Familiar

September 2020

Applying customer service skills in a call center setting Full results: Familiar

Retail Customer Service — Familiar

August 2020

Comprehending and responding to retail customer needs. Full results: Familiar

Customer Focus & Orientation — Proficient

September 2020

Responding to customer situations with sensitivity Full results: Proficient

Attention to Detail — Completed

September 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Customer Service Fit — Completed

August 2020

Measures the traits that are important for success for customer service roles Full results: Completed

Technical Support: Customer Situations — Completed August 2020

Responding to technical support situations with sensitivity Full results: Completed

Cashier Skills — Completed

September 2020

Counting cash, processing transactions, following written procedures, and attending to details Full results: Completed

Verbal Communication — Completed

September 2020

Speaking clearly, correctly, and concisely

Full results: Completed

Technical Support — Completed

September 2020

Performing software, hardware, and network operations Full results: Completed

Sales Skills — Familiar

August 2020

Influencing and negotiating with customers

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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