Jessica R. Sarmiento
***** ******* ******, ********, **. 80241
720-***-**** • adoz0a@r.postjobfree.com
Objective
Accomplished and enthusiastic teamplayerwithaprovenabilitytobeanexceptionalleaderinthetechnicalaspectofthecustomer care industry. I excel at multi-tasking in a fast-paced, dead-line driven environment and follow direction given to achieve company goals. Outstanding relationship building, training, and presentation skills. Intelligent, articulate, and driven to succeed. Professional Experience
Adams County, Westminster, CO 10/2018- Present
Legal Tech Specialist
- Manage Case Loads
- File Systems using EDOCS
- Enforcement tech
- Group Oganizing
- Implemente New New case maintenance techniques
- Complete Legal documentations
- Legal filing
- Customer Service
All City Flooring Co., Denver, CO 02/2016 – 4/2018 Receptionist/Customer Service
Complete scheduling for Estimators and Installers
Complete Estimates using Quick Books, Excel, and Word
Create and implement filing systems
Maintained fleet maintenance schedules and invoices
Organized staffing events
Customer service face to face and over the phone
Inventory of warehouse and office supplies
Outback Steakhouse, Thornton, CO 09/2014 – 02/2016 Server/Bartender
Maintained familiarity with the latest in mixology, bar equipment and sanitation standards
Prepared mixed drinks; poured wine, beer, and nonalcoholic beverages
Maintained full knowledge of bar and menu items and made recommendations
Delivered quality food and beverage service to guests in a responsible manner
Delivered food and beverage orders within established timeframes
Maintained full knowledge of all menu items, contents and preparation methods
Delivered outstanding customer service
Computer Skills
All Microsoft Office Applications / Excel / Quick Books/ Edocs/ CBMS/Court Minutes References
Tracie Jacklin, known 26 years
Shannon Tiemann, known 26 years
Aaron Jacklin, known 14 years