Bahrain- Juffair

Egypt-

ElMokattam City – Cairo

Mobile: +973********

+201*********

Email: adoyut@r.postjobfree.com

Ahmed Mohamed Hafez

Objective Seeking a challenging and creative position within a dynamic organization, where I can utilize what I have acquired through previous work experience, as well as my educational background. Education

1988 - 1992 St. Fatima English Language School.

1992 - 1996 B.Sc. in Tourism, Tourism Faculty

Work

experience

From 1/2016 till Current: Deployment Manager SITA, Job Scope and Responsibilities:

Certified trainer at SITA’s Global Delivery Management Team responsible for managing the project deployment of new operations support for SITA services to ensure proper delivery for the airport solutions systems to customer’s IT environment.

Duties and responsibilities:

1. Understand Project requirement based on contract and customer needs.

2. Agree on the support model with all the concerned Stakeholders. 3. Work with all the Stakeholders to deliver the new services efficiently and within the time frame.

4. Ensure proper documenting for all the project related information

(SLA, Escalation procedures, contacts etc…).

5. Ensure acceptance from Operations & Support Teams. 6. Trainer for AMS6, BRS6, FIDS, LDCS, W&B Lybra

7. Implementation engineer and local site support for airport solution systems for CUTE, FIDS, AODB, DCS.

8. Technical support and Business analyst for business rules for different resources managers of AMS

2- From3/2000 till 12/2015 System Administrator AVIT (Aviation Information Technology- Civil Aviation Ministry of Egypt) Job Scope and Responsibilities:

To administer the airport services systems on Implementation and configuration processing, component installation, software installation and modification.

1. System Administrator and Trainer for AODB, LDCS, BRS5 2. 2- Operation admin for all airport solution systems (AODB5, FIDS, LDCS, BRS, RMS)

3. Covering the 9 Egyptian Airports.

4. Station operation admin for Cairo Airport.

3-From2/1998 till 2/2000: Operations Coordinator Egyptian Airports Company,

Job Scope and Responsibilities:

1. Handling the daily airport operation tasks.

2. Train the new candidate employees for the different departments 3. Database administrator for AODB

4. Configure the required business rolls for operation systems applications like RMS, AODB etc.

5. Implement Airport and Desktop’s Services (ADS) operations strategy for Egypt’s Projects

Projects

The following projects that I participated in as Operation Admin and Technical Support:

1. Implementing the Airport solution systems in 5 Egyptian airports (SSH, HRG, LXR, ASW, ABS) SITA products

2. Cairo International Airport (Terminal 1, Terminal 2) SITA products

3. Implementing and Training instructor for Maestro Local Departure control system in all Egyptian Airports

4. Implementing the Airport solution systems in Cairo International Airport (Terminal 3) ARINC products. 5. Implementing and Training instructor for Airports solution systems in Dubai New Terminal.2008

6. Project EAC 508 for 4 Airports (HMB, ATZ, HBE and HRG) FIDS APV system, AMS6 BA, Trainer and go live support 7. Accra Airport AMS6 go live support and training instructor, CUTE implementation engineer, APV7 Technical support. 8. BRS go live support and trainer Mahe Airport Seychelles. 9. Zambia LUN airport AMS6 implementation BRS6 and FIDS as Deployment manager and trainer

10. Nigeria CUTE 7 upgrade as deployment manager.

11. Conakry airport deploy SITA LDCS and Trainer.

12. Ethiopia airport deploy APV7, as associate project manager 13. DBB airport, CUTE 7 implementation support.

14. Djibouti airport implementation engineer for CUTE7, BRS6 and APV7, system admin and Trainer.

15. Abu Dhabi Airport deploy W&B system, Training instructor and operation support

16. Zambia Airports, LUN, NLA, LVI deploy CUTE7 and BRS6, Trainer and associate PM

17. Ethiopia airport ADD, Associate PM., APV7, AMS6 BA and Training instructor

18. Bahrain Airport BAH, Trainer for AMS6, FIDS, BRS6, LDCS, W&B, Ivalidate systems.

19. Niger Niamey Airport NIM, implementing BRS6, FIDS, LDCS, AMS6. Trainer for AMS6, go live support

20. Niger Niamey Airport NIM, CUTE 10 Implementation technical support and migration assistant project manager 21. Liberia Airport ROB, deploy BRS6 as system trainer and associate PM.

22. Niger Niamey Airport NIM, CUTE10 implementation engineer and migration support.

23. Bahrain Airport BAH, BA for LDCS, W&B. SAT for the site, go live support, implementation engineer for CUTE, CUSS Ivalidate, BRS6, FIDS systems doing configuration activities, Assist PM with documentations.

Certificates

• CCNA

• CCNP

• MCSE

• PMP – Certification In Progress (Course Attended)

• MCSA

• ITIL V.4

• VCA-DBT

• VCP

• Microsoft Azure (In progress)

Computer

Skills

Language

• Windows OS

• All Windows Office tools.

• Arabic

• English

• Turkish

Personal

data

• Date of birth: 09/03/1974

• Nationality: Egyptian

• Marital status: Married

• Bahrain Residence valid Visa

References

Ahmed Sergany, SITA Project Manager +971-**-***-****, +20-100-***-**** Sandeep Mehta, SITA Project Manager +971-**-******* Rishaan Singh, SITA Project Manager +27 (0-83-775-**** Mohamed Mohsen, SITA Project Manager +961-**-******

Contact this candidate