Contract Analyst Business
Resume:
Jennifer Cabulis
**** **** ** *********, ** *****
***************@****.***
OBJECTIVE
Highly organized and detail oriented Sr Financial/Business Analyst is seeking the next opportunity to help an organization in managing projects to innovate and grow their bottom line by identifying process improvement opportunities.
AWARDS/CERTIFICATIONS/ACHIEVEMENTS/QUALIFICATIONS
● Six Sigma Green Belt Certified
● Process Improvement and efficiency expert who has led the discovery and implementation of Key Performance Indicators
● Superb customer service acumen with a proven track record of success
● Fast, dynamic learner who can easily adapt to the ever changing business environment
● Proven leader and manager with as many as 7 direct reports
● Hard worker and team player who possesses an outstanding work ethic
● Excellent interpersonal skills and the ability to work with leaders across a variety of departments internally as well as with customers
● Developed, implemented, and executed training sessions to increase interdepartmental as well as cross-departmental efficiency
● Proficient with Microsoft Office, Metastorm, AS400, and SAP
● Advanced math and analytical skills
PROFESSIONAL EXPERIENCE
AmerisourceBergen 10/2004 - 11/2019
● National CARE finalist
● Received 5 internal promotions in 15 years at AmerisourceBergen
● Multiple time employee of the month award recipient
● Hand-picked as the Walgreens point of customer contact SR. Contract Analyst 09/2013 - 11/2019
● Acted as the single point of customer contact for strategic accounts including: WalGreens, Express Scripts, Scripts and others
● Interacted daily with executives and managers at customer locations to ensure customer satisfaction and retain business
● Create custom Ad Hoc reports in SAP that are utilized by major accounts to reconcile their credits and rebills
● Resolve customer price research requests
● Contact suppliers and Group Purchasing Organizations in order to ensure proper contract implementation and billing.
Chargeback Supervisor 12/2010 - 09/2013
● Successfully managed a team of 7 associates with a focus on special projects outside of chargeback day-day operations
● Acted as the last line of defense for customer reconciliation with over 99.5% accuracy
● Ascertained root causes for variances in invoices and billing discrepancies
● Conducted interviews and thoroughly vetted staffing agency temp candidates to join my team
● Worked on BPO teams
● Was hand-picked by the VP of the Contracts and Chargebacks department to take part in the WalGreen’s project and transitioned into contracts administration Chargeback Specialist 10/2005 – 12/2010
● Recognized as the National CARE finalist in 2007
● Awarded employee of the month 08/06 and 10/09
● Reconciled chargeback
● Training new associates
● Assisted with escalated issues
● Performed supervisor-level responsibilities, as needed
● Acted as the supervisor’s right hand woman and go-to resource Chargeback Analyst 10/2004 – 10/2005
● Reconciled chargebacks
● Assisted vendors with resolving discrepancies
● Promoted after 1 year to a chargeback specialist role due to superb performance EDUCATION
Devry University
Bachelor's Degree in Finance
Gloucester County College
Associates Degree in Marketing and Management
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