Sheila Madden

Vallejo, CA *****

adoyr8@r.postjobfree.com

+1-707-***-****

Focused Phlebotomist offering 7 years of experience and expertise in performing venipuncture on newborn to geriatric patients. Accomplished in quickly building rapport with patients with excellent bedside manner and proficiency in easing patients' anxiety. Committed to maintaining highest standards of safety and quality control. Prepared to take next career step in rewarding role. Authorized to work in the US for any employer

Work Experience

Laboratory Assistant

MHM Services of California, Inc, (NSH Napa, Ca) - Napa, CA January 2021 to June 2021

· Go to patient's bedside, Unit Treatment room, or lab and draw labs as specified by order.

· Provided exceptional service to 25 patients per day by employing communication and [ease to patient’s w/fear of needles and site of blood.]

· Tracked collected specimens by initialing, dating and noting times of collection

· Recorded, reported and posted test results using POS, Quest, and QVC Laboratory Assistant

John Muir Behavioral Health Clinic - Concord, CA

April 2020 to December 2020

· Tracked collected specimens by initialing, dating and noting times of collection.

· Prepared samples for shipping and disposed of bodily fluids in proper containers.

· Ex-drug users w/hardened veins experience

· Provided exceptional service to 30 patients per day by employing patience and ease to patients fear of needles/blood.

Patient Services Representative I

Quest Diagnostics - Oakland, CA

August 2018 to October 2020

· Collected specimens (biometric screening, drug screens, and AFP handling exams) according to established procedures.

· Research test/client information and confirm & verify all written/electronic orders by utilizing lab technology systems or directory services.

· Data entry & processing specimens (labeling, centrifuging, splitting, and freezing specimens as required by test order).

· Experience with children as well as geriatric patients. Correctional Facility Laboratory Assistant

JayKay Medical Staffing - Vacaville, CA

August 2017 to April 2018

· Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles

· Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation

· Maintained energy and enthusiasm in fast-paced environment

· Maintained excellent attendance record, consistently arriving to work on time Mobile Phlebotomy Technician

Delta Exams - Antioch, CA

November 2016 to July 2017

• Performed physical examinations and specimen collection as required w life insurance exams

• Procedures include acquiring information through w medical questionnaire, vital signs, urine, and blood collection.

• Practiced infection control standards at all times

• Collected and tracked specimens

Education

Certificate in Certified Phlebotomy Technician 1

Contra Costa Medical Career College - Antioch, CA

June 2014 to November 2014

Skills

• Sample and specimen collection (7 years)

• Venipuncture (7 years)

• Specimen labeling procedures

• Time management (10+ years)

• Hard sticks experience (5 years)

• Pediatric/Geriatric experience (7 years)

• Experience with Children (7 years)

• Phlebotomy (7 years)

• Laboratory Experience (7 years)

• Infection Control Training (5 years)

• Vital Signs

• POS (4 years)

• Patient Care (7 years)

• Laboratory Procedures (4 years)

Certifications and Licenses

Certified Phlebotomy Technician (CPT)

January 2021 to January 2023

License #00072875

BLS for Healthcare Providers

March 2020 to March 2022

License #4D2DD215

N/A

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