Petra Hopkins
*** ***** ******, ********, ******** 21001
*************@*****.***
Energetic professional with supervisory skills, customer service oriented, excellent communication with time management skills, works well with others also known for accuracy and efficiency.
Authorized to work in the US for any employer.
Work Experience
Officer in Charge
Abacus Security Corporation
Baltimore, Maryland
December 2010 – August 2021
Responsible for the detection, apprehension, or deterrence of employee and third party activity would otherwise result in a loss to company assets.
Maintain strict uniform attire
Consistent and reliable attendance
Understand and maintained strict compliance with the law concerning investigations, apprehensions, search and seizure and the preservation of evidence.
Aided loss prevention and apprehension of theft cases
Monitored CCVTV systems
Effectively perform job functions while working independently
Able to maintain confidentiality while working with sensitive and privileged information
Received tracker trailers at security gate, recorded all vital information and issued loading dock numbers
Made routine rounds, checked associates in/out at security check points
Promoted to Sargent Officer in Charge within 8 months of employment
Maintained front desk operations
Served as a trainer and mentor for new and existing security officers
Reviewed and approved Security Guard staff schedules within assigned areas
Satisfy and maintain all licensing requirements (as required by state or local jurisdiction)
Administrative Specialist-Commissioner
Financial Regulation, Licensing Unit
Baltimore, Maryland
November 2016- November 2019
Review, investigate and process non-depository license applications
Review, analyze and process supporting documentation and other information
Identify and investigate independent sources of information
Identify, review and evaluate complaints
Approve and issue licenses: as well as recommend license denials
Interview applicants, representatives of applicants or other relevant parties
Analyze credit and criminal background reports
Knowledge off the laws/regulations and statutes pertaining to Financial Regulations for non-depository licensing
Answer both internal and external inquiries regarding licensing and registrations
Skills
Strong written, verbal, interviewing, listening and interpersonal communications
Intermediate computer skills
Ability to make appropriate quick decisions in potentially stressful situations
Aptitude to de-escalate volatile and possibly dangerous situations
Capacity to work well without direct supervision
Education Certifications
Harford Community College Private Detective Cert. 8/31/2023 #-101-28414
Bel Air, Maryland Security Guard Cert. 8/31/2023 #-102-230848
Associates of Applied Science GPA 3.6
August 2012- August 2014
Criminal Justice, Political Science, Sociology/Social Work
Graduated with Honors