Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Irvine, CA
Posted:
October 07, 2021

Contact this candidate

Resume:

SANTIAGO MARQUEZ

** **********

Irvine, CA *****

949-***-****

adoyg8@r.postjobfree.com

OBJECTIVE

I am currently seeking a career opportunity with an established employer who offers growth and advancement opportunities.

WORK & EXPERIENCE

PARKING CONCEPTS INCORPORATED Santa Ana, California

Shift Supervisor May 2013- present

Lead, train and supervise employees

Cash handling

Traffic & Special Events Coordination

Property Surveillance & Monitoring

Light Custodial Duties

WORLD FINANCIAL GROUP Tustin, California

Financial Planning Associate October 2013- June 2016

Assist individuals with financial planning needs

Conduct research on financial product offerings

CENTREX FINANCIAL Costa Mesa, California

Account Manager November 2013-December 2015

Lead Generation

Serviced and consulted leads to provide appropriate funding solutions

BUSINESS FINANCE STORE Santa Ana, California

Affiliate Manager May 2012- October 2013

Managed and coached a nationwide network of referral agents

Oversaw company’s Equipment Finance program

Established and maintained relationships with business owners

Serviced leads and provided appropriate funding solutions

Closed deals to meet sales targets

TARGET Costa Mesa, California

Sales Floor Team Member March 2007 – February 2013

Up-sold and cross-sold merchandise through suggestive selling

Lead associates during department reorganization and inventory maintenance

Worked with trainees towards competency in various positions on sales floor

CASH ON CALL Anaheim, California

Customer Service Representative October 2006 – April 2007

Answered inbound calls

Opened new accounts

Serviced existing accounts

HALLMARK AVIATION SERVICES Los Angeles, California

Customer Service (Check-in) Agent May 2005 – October 2006

Assigned to Lufthansa Airlines Account

Checked in passengers at the ticket counter

Performed boarding duties at the gate

EDUCATION & CERTIFICATIONS

CALIFORNIA STATE UNIVERSITY Fullerton, California

Bachelor of Arts, International Business & Finance

Relevant Coursework: Business Decisions, Business Law, Computer Information Science, Upper Division Finance, Micro- & Macroeconomics, Business German.

SANTA ANA COLLEGE Santa Ana, California

Certifications: International Business Certificate (International Marketing, Logistics/Documentation, Multicultural Studies); Accounting Certifications (Managerial & Microsoft Dynamics).

SKILLS, ACTIVITIES & INTERESTS

Languages: Fluent in Spanish; Conversant in German and Portuguese.

Skills: Microsoft Office Applications, QuickBooks, Adobe Photoshop, and Illustrator, CRM Application (Zoho).



Contact this candidate