Security Coordinator Customer Care
Resume:
PERSONAL DETAILS
Marital
Status
: Single
Nationality : Pakistani
SKILLS
Team work.
Time management.
Team leader.
Creativity.
Customer Service Skills
Problem Solving.
LANGUAGE
English.
Urdu.
Hindi.
Arabic.
Pushto.
INTERESTS
Cricket
Reading
Gardening
SHAH FAHAD
Down town, Dubai, United Arab Emirate.
************@*****.***
OBJECTIVE
Secure a responsible career opportunity to fully
utilize my training and skills, while making a
significant contribution to the success of the
company.
EXPERIENCE
The Dubai Mall, United Arab Emirate.
October 2018 - Till present
Customer Care & Security Officer.
Duty and responsibilities.
Providing and customer service and to the
customers in The Dubai mall.
Preforming customer care service Greetings
with customers showing them directions.
Forwarding their complaints, assisting them
in any difficulty like lost and found medical
issues, attending call etc.
Maintain all records in hard and soft form.
Verifying online work permits of tenants &
contractors and approving on coordination
of Security coordinator.
Check the work permit of contractors/staff
regarding validity and health safety and all
other mall procedures and give them sooth
access to the mall.
Manage all the access control system on the
coordination of Security coordinator.
Secures environment for customer and staff
in mall and property, monitoring surveillance
equipment, check buildings, equipment,
access points of building, entry points.
World Health Organization (WHO)
January 2015 - December 2017
TTM. Temporary Tehsil Monitor
Duty and responsibilities.
Trained the staff to maintain smooth and
good communication in the field.
Supportive supervision Doctors, supervisors
and Polio workers in field during Polio
campaigns.
Pre campaign activity Check their validation
of micro plan for campaigns and also
giveing them training for next Polio
campaign.
Post campaign activity check their overall
work and send data to head office.
Community Empowerment Program. CEP
Organization,Mardan,KP, Pakistan.
August 2014 - December 2014
CMO.Community Mobilization Officer
Duty and responsibilities.
Monitor Social organizers in the field.
Assist them for smooth communication in
the field with community.
Conducted meetings with community stack
holders.
Participat and assist in community
awareness programs.
PAIMAN Organisation - Mardan,KP, Pakistan.
April 2014 - June 2014
Field supervisor
Duty and responsibilities.
To organize events in community for hygiene
awareness.
Participatory Development Initiative - Mardan
October 2013 - March 2014
Social Organizer
To organize events in community for hygiene
awareness.
CAHED Organisation - Mardan, KP, Pakistan.
April 2013 - October 2013
Interni
Worked as an interni in the field and office for the
smooth running of Organisation.
EDUCATION
Abdul Wali Khan University. Mardan,kp,Pakistan.
August 2011 to August 2013
Master in Sociology
Govt post graduate college - KPK Mardan, Pakistan. September 2009 to September 2011
Bachelor's in Law & Sociology.
Govt post graduate college - Kpk Mardan,Pakistan.
August 2007 to September 2009
Intermediate
Govt centennial model school - Kpk
Mardan,Pakistan.
September 2006 to September 2007
Matric
PROJECTS
Research.
Conducted a departmental reseach on THE ROLE OF
MEDIA IN COMMUNITY DEVELOPMENT in Abdul
Wali Khan University, Mardan.
COURSES
SIRA
Security Industry Regulation Agency,
Dubai, United Arab Emirate.
Six months Computer course.
Al Falah Computer College,Mardan KP,Pakistan.
Contact this candidate