Michael Smile
* ** * *** ** **" Street y
Oklahoma City, OK 73105
smileymd51@gmi im,
Relevant Skills and Experience:
Cellphone Specialist
e Trained to work on issued government assistance phones.
¢ Identified and fixed any issues or problems with decoding the phones.
¢ Able to recode previously used phones for redistribution.
Owner/Operator
Managed the day to day operation of a clothing store.
e Supervised the opening, midday and closing shifts while managing a staff of two employees.
e Applied excellent cash handling skills, including maintaining accurate safe and cash drawers.
Made daily cash deposits.
© Organized and led sales associates training sessions ensuring they were adequately trained in all aspects of running the
clothing store.
© Strived for and succeeded with optimal customer service through excellent communication skills and superb conflict
* resolution.
¢ Completed daily, weekly and monthly inventories.
¢ Responsible for payroll.
Owner/Operator
¢ Managed the day to day operations of a record label.
© Scheduled studio recording time.
« Arranged shows featuring signed artists.
« Recorded sales data.
Relevant Work Experience:
Cellphone Specialist Sure Tell Oklahoma City, OK 2 years
Owner/Operator Presidential Clothing Oklahoma City, OK 7 years
Owner/Operator Presidential Records Oklahoma City, OK 7 years
Telemarketer/Debt Collector Convergys Oklahoma City, OK 2 years
Education:
Some College Rose State Community College Oklahoma City, OK 2012
Some College Kashaskia Community College Greenville, IL 1998
GED State of Illinois Greenville, IL 1998
Special Skills and Certifications:
Excellent Oral Communication
Adept at Problem Solving
People Person