Customer Service Waitress

Kellianne E. Culloty

610-***-**** adoydf@r.postjobfree.com Aston, PA 19014

SKILLS

●Leadership

●Strong work ethic

●Assimilate new information quickly

●Motivated self-starter

●Communication and interpersonal

●Innovative problem solver

EXPERIENCE

Waitress, Stanley’s Tavern, August 2021-Current

●Familiarize guests with the menu and daily specials as well as rotating beer menus

●Accurately take food and beverage orders while staying attentive to the needs of all customers

●Serve food and refill drinks as needed

●Clean and reset tables for the next guests

Seasonal Waitress, Seaville Tavern, June 2019-June 2021

●Created a welcoming environment while serving guests in a timely and professional manner

●Maintained high standards of customer service in a fast-paced high volume restaurant

●Accurately submitted order transfers from outdoor grill and bar areas to the dining room

●Stocked server areas with supplies before, during, and after shifts

●Reviewed identification for patrons before serving alcoholic drinks

Customer Service, Wawa, April 2019-February 2021

●Greet guests and provide a superior customer experience utilizing exceptional communication and interpersonal skills

●Comply with federal and state laws by requesting identification from customers purchasing tobacco products

●Adhere to all Wawa safety standards and follow proper coding procedures in food service

●Managed customer checkout, balanced drawer, and mitigated cash overages with routine transfers to under counter safe

●Maintained the coffee island, coffee thermals, and related supplies

●Efficient food preparation of customer deli orders

Customer Service, Just Homemade Ice Cream, October 2014-January 2020

●Provided friendly service and demonstrated integrity and honesty while interacting with guests, coworkers, and managers

●Earned management trust by serving as key holder, responsibly opening and closing the store

●Handled currency and credit transactions quickly and accurately

Waitress, Concord Country Club, February 2017-September 2018

●Greeted customers and increased profits by recommending specials, wines, and desserts

●Served large parties, weddings, and catered events

EDUCATION

Bachelor of Science

Criminal Justice, Kutztown University, Kutztown, PA May 2021

Criminal Justice provides an understanding of policing, justice and reform. Focusing on theory, research methods of criminology and the psychology of criminal behavior.

●Major in Criminal Justice

●Minor in Forensics

Contact this candidate