Service Representative Pharmacy Technician
Resume:
Victoria Yazzie
Albuquerque, NM 87109
****************@*****.***
Seeking employment as a healthcare customer service representative/members service
representatives, in a large healthcare company, being able to utilize my call center experience, my
many years of customer service skills and also my medical background.
Work Experience
Customer service Representative
Lowe's contact center-Albuquerque, NM
March 2020-Present
Handle calls from customers providing order statuses and
placing orders.
Pharmacy technician
Prime Therapeutics - Albuquerque, NM
June 2019 to February 2020
Processed Prior authorizations for BCBS.
Medication Technician
Palmilla Assisted Living - Albuquerque, NM
2017 to 2019
Albuquerque, NM 2018
Administer scheduled medication to residents throughout the night. Refilled and received
medication. Ordered labs
Members Service Representative
Alorica - Albuquerque, NM
2014 to 2017
Handled incoming calls from members of USAA.
Personal Care Attendant
Consumer Direct Perosnal Care
2011-2014
Went to clients home and did light house work, cooked and took clients to appts.
Personal Care Attendant
Albuquerque Preferred Assisted Living - Albuquerque, NM
2010-2013
Albuquerque, NM 2012
• Assist residents with daily living duties.
• Check vital signs and blood sugars.
• Receive and administer medication.
Sitel - Albuquerque, NM
2010 to 2010
telecommunications, Albuquerque, NM 2010
• Inbound calls from direct customers.
• Handling account information for Direct customers
Route 66 Casino - Albuquerque, NM
2003 to 2010
• Issued and deposited money
• Answered phones
• Cash Handling
Education
Certificate of Medical Assistant
ATI Training Center - Albuquerque, NM
2009
Associates Degree in Medical Office Management
Apollo College - Albuquerque, NM
2007
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