Victoria Yazzie

**** ****** **. ** *** ***

Albuquerque, NM 87109

adoy99@r.postjobfree.com

505-***-****

Seeking employment as a healthcare customer service representative/members service

representatives, in a large healthcare company, being able to utilize my call center experience, my

many years of customer service skills and also my medical background.

Work Experience

Customer service Representative

Lowe's contact center-Albuquerque, NM

March 2020-Present

Handle calls from customers providing order statuses and

placing orders.

Pharmacy technician

Prime Therapeutics - Albuquerque, NM

June 2019 to February 2020

Processed Prior authorizations for BCBS.

Medication Technician

Palmilla Assisted Living - Albuquerque, NM

2017 to 2019

Albuquerque, NM 2018

Administer scheduled medication to residents throughout the night. Refilled and received

medication. Ordered labs

Members Service Representative

Alorica - Albuquerque, NM

2014 to 2017

Handled incoming calls from members of USAA.

Personal Care Attendant

Consumer Direct Perosnal Care

2011-2014

Went to clients home and did light house work, cooked and took clients to appts.

Personal Care Attendant

Albuquerque Preferred Assisted Living - Albuquerque, NM

2010-2013

Albuquerque, NM 2012

• Assist residents with daily living duties.

• Check vital signs and blood sugars.

• Receive and administer medication.

Sitel - Albuquerque, NM

2010 to 2010

telecommunications, Albuquerque, NM 2010

• Inbound calls from direct customers.

• Handling account information for Direct customers

Route 66 Casino - Albuquerque, NM

2003 to 2010

• Issued and deposited money

• Answered phones

• Cash Handling

Education

Certificate of Medical Assistant

ATI Training Center - Albuquerque, NM

2009

Associates Degree in Medical Office Management

Apollo College - Albuquerque, NM

2007

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