***** ******* ***** ****, *******, TX ***** · 281-***-**** · adoy6u@r.postjobfree.com

Myrtle S. Williams

Objective

Achievement oriented individual with strong work ethics looking for an opportunity to display my variety of skills to advance the tactical and strategic goals of a successful company.

Experience

2020 – 2016 Cypress Express Transportation Houston, TX

Dispatcher

Assist with all phone call information and dispatching of rides.

Organize and route trips based on schedule and locations to ensure optimal performance.

Provide assistance to drivers for directions to destinations.

Assist drivers and transportation provider with problems or issues relating to scheduling

Establish and maintain effective communication with transportation providers

Report and record all incidents to the applicable manager.

Document and report provider no shows or on-time performance issues.

Inform transportation providers of their next day trip schedule and any new trips that occur.

2015 – 2014 Righteous Business Inc. Magazines Houston,TX

Customer Service Representative

Answer phones and assisting customer with their magazine orders and payments.

Research customer orders to verify their addresses and if their magazines had been mailed out.

Mail out confirmation letters for orders.

2008 - 1995

Ellington & Associates

Houston, TX

Lab Technician

Paleo preparation for a small company which served a variety of integrated oil and gas companies large and small as well as small exploration companies.

Prepared oil and gas samples for pathologist.

Organized samples to ensure work efficiency.

Supervised (3) employees work results to ensure quality management is achieved.

Taught other co-workers a variety of skill sets and responsibilities.

Coordinated paleo well assignments for other lab technicians.

Documented results into computer generated software and generated daily.

1992 - 1993

United States Postal Service

Pearland, TX

Casual Worker

Casting mail – organizing mail for distribution to various locations.

Handling mail – coordinating the organization of addresses in an efficient and timely manner.

Delivering mail – 100% accuracy of large amounts of mail on a daily basis.

1987 – 1990 Texas Commerce Bank, Downtown Houston,TX

Statement Clerk

Auditing bank and contract statements.

Prepared month-end statements.

Ensured accuracy of each individual account statements.

Researched and trouble-shot any discrepancies.

1993 - 1986

Olsten Temporary Services

Houston, TX

Clerical Worker

Performed clerical and data entry services for companies such as University of Houston, Pendick Technology, First City Bank, etc.

Demonstrated outstanding interpersonal skills and great customer service.

Managed company expectations and adapted to different environments efficiently.

199

1986 - 1987

Exxon Credit Card Center

Houston, TX

Contractor

Performed batching, sorting, and dating of applications.

Preparing applications for data entry and computer operations for monthly billing.

1979 – 1985 Atlantic Richfield Houston, TX

Lab Technician

Prepared oil and gas samples for pathologist.

Managed (4) technicians as direct reports to me. Supervised their work performance to ensure high standards were met. Responsible for all work output in Paleo department.

Light typing, bookkeeping, and filing of personnel work.

Examined oil and gas cores. Prepared thin sections and nano slides.

Prepared daily reports.

Education

Polytechnic Institute CNA Houston, TX

Atlantic Richfield ISPF and TSO Houston, TX

San Jacinto College Criminal Justice Houston, TX

References

References are available on request.

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