Patricia Rochin

Email: adoxyu@r.postjobfree.com ● Phone: 480-***-****

Summary of Qualifications

Targeted experience in B2B and telemarketing sales

Proven skills in product and services marketing, account-based marketing, appointment setting, lead gen, contact acquisition, surveying, and profiling

Customer relationship management, and business intelligence software applications

Dedicated coach and mentor

Professional Experience

Environment Control – Lead Sales Development 2021 – Current

B2B sales development representative marketing janitorial supplies

Promoted to lead in s 6 months

Consistently meets or exceeds lead scheduling goals Data Champs – Recruiter & Account Manager 2020 - 2021

New customer account management

Matched individuals to Accredited Universities that want to return to school

Averaged 25 leads a day in a 4-hour shift putting me in the A rated category for callers

Continuously hit performance spiffs

Denny’s – Waitress 2018-2020

Provided excellent customer service

Provided training for new waitresses

Televerde – Sales Development Representative 2013-2014

Ensured deliverable accuracy through call validation

Provided objective feedback on call performance.

Communicated constructive recommendations for calling technique improvement through quality monitoring, and trend analysis.

Skilled active listener with the ability to multitask with campaign objectives Service Master – General Manager 2007-2011

Supervised forty employees, scheduled work hours, resolved conflicts, determined salaries

Interviewed, hired, and trained new employees

Developed and implemented product marketing strategies including advertising campaigns and sales promotions

Performed all accounting duties, including payroll, accounts payable, accounts receivable, and tax filing

Reviewed financial statements, sales and activity reports, along with other performance data to measure productivity and goal achievement

TransWest Telephone Company - Accounts Receivable Clerk 1999-2003

Matched purchase orders with invoices and recorded the necessary information for billing.

Trained and managed three accounting assistants and achieved significant improvements in their productivity.

Reconciled computer printouts with manually maintained journals to ensure accuracy. Education and Training

Yavapai Community College; Prescott, AZ

Computer and Accounting Studies

Arizona School of Real Estate and Business; Scottsdale, AZ

Real Estate License