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Customer Service Care

Location:
Baltimore, MD
Posted:
October 06, 2021

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Resume:

Keith Moses

**** * ********* **

Baltimore,Md ***23

443-***-****

***********@*****.***

Objective: Seeking a challenging opportunity will allow me to utilize my organizational and customer service skills.

Skills:

· Food Preparation

· Organizational Skills

· Filing (Alphabetically and Numerically)

· Cleaning

Education:

Overlea High School Sep 2007–June 2009

Experience:

McDonald’s

•Cashier

•Food Prep

•Grill Worker

From March 2006 to November 2008

Savers March 2012-June 2013

Product Tagger and Stock Clerk

* Interact with customers with problem solving skills to provide information, process transactions, and reply to inquires about Savers products and services.

* Use different computer systems to track, gather information or troubleshoot issues raised by the customer

* Achieve productivity standards and goals set by the company while maintaining a high level of customer service.

* Refer unresolved and escalated customer issues to designated and appropriate call center department or supervisor for further investigation

Personalized Memories (Seasonal Job)

* Interact with customers by helping to personalize ornaments for the Christmas Holidays.

* Use all systems to track, gather information or troubleshoot issues raised by the customer

* Achieve productivity standards and goals set by the company while maintaining a high level of customer service.

The Great Cookie Dec. 2014-Mar. 2015

Customer Service Associate

* Counting down the registers at the end of the work day

* Properly handling large daily transaction (cash/credit/debit)deposits and correctly and carefully calculate daily totals

* Bake Cookies

* Prepare foods

* Clean the store to promote a clean safe environment

Walmart

April 2016 to October 2017

* Customer Service

* Customer Care

* Cashier

Amazon warehouse

•Packer

•Scanner

•Pick Off

Oct 21 2018 to February 2019

Bakery Express

•Baker

•Dessert Prep

From November 2017 To April 2018

Diggs Catering

* Cooking

* Meal Prep

* Kitchen/Utensil Cleaning

* From 2017 to Present



Contact this candidate