RANDY MBITHI MUSYOKI
P.O Box **, MBIUNI MACHAKOS
Tel: +254-*********/+254*********
Email: **************@*****.***
CAREER PROFILE SUMMARY
A purpose-driven and performance-oriented professional passionate about loss control in any given industry. Highlighting my competency is the following;marketing, customer service, business development, relationship management, leadership and supervision.I am a result-driven leader with experience in leading teams towards professional service delivery that translates to achieving set targets. This leads me to seek a position where I can facilitate my passion as I contribute to growth and development in the organization.
EDUCATION BACKGROUND
•2019 to date pursuing Diploma in Criminology- Kenya Institute of Studies in Criminal Justice
Certificate in Criminology & Forestic studies- Kenya Institute of Studies in Criminal Justice 2014
•Kenya Certificate Of Secondary Education- St Joseph’s Secondary School.
2007-2010
SHORT COURSES
•Certificate in First Aid-Ecohealth Company-2020
•Fire marshal training-G4S- 2020
•Certificate in Computer Proficiency- Kenya Institute of Management 2018
•Certificate in Integrity sensitization-Hipora Business Solutions -2015
•Certificate in Loss Control management-Hipora Business solutions-2013
KEY SKILLS AND COMPETENCIES ACQUIRED
•Customer Service: Adept with customer relations having successfully resolved customer complaints by identifying problems and taking appropriate corrective action and demonstrating professional etiquette and manners when interfacing with customers.
•Relationship Management: Ability to build and maintain effective customer relationships in order to build strong loyalty by handling and responding to existing product queries from clients quickly, effectively and accurately.
•Business Development: Experienced in conducting business quality checks, supporting, maintaining and growing business contacts with both the existing and potential clients to prospect for new business.
•Leadership and Supervision: Experienced in supervising teams and ensuring that staff adhere to the set objectives and organizational policies.
•Communication and Interpersonal skills: Excellent effective verbal communication with people in and outside the organization while maintaining good and professional working relations.
WORK HISTORY
Loss Control Manager
FALCON ASSET PROTECTION (LTD)
2020 October- 2021 April
Duties & Responsibilities
Supervision of loss control officers.
Stock taking/ stock reconziliation.
Point of sell controller.
Activities monitoring through CCTV Cameras.
Accurately receiving of goods.
Accurately dispatching of goods.
Generating of reports in loss control perspective.
Reconsiliation of invoice & goods received notes.
Tracking of goods/invoices in transit
Loss Control Supervisor
Uplands Premium Dairies & Foods ltd; 2019 To 2020
Duties & Responsibilities:
Stock recognition.
Tracking of Invoices.
Fuel/consumption reconziliation..
Veting of Market Rturns
Ensuring proper utilization of human capital.
Tracking of unreturned invoices.
Recociliation of credit notes issued vs goods returned value.
Tracking of sound returns.
Supervision of Loss Control Officers.
Advicing Company on ways to mitigate losses.
Assessing & giving reports in loss control perspective.
Performing all other roles as assigned.
Leading investigations.
COVERING THE FOLLOWING SUB SECTIONS
•Market returns
•Asset protection
•Receiving/dispatch processes
•Loss control recoveries.
Stock reconciliation/stock taking
Assistant Dispatch Manager
2018-2020
Duties & Responsibilities:
Ensuring timely dispatches/proper dispatch plans
Updating management on market dynamics.
Ensuring proper stock reconciliation
Generating dispatch report by COB daily.
Ensuring proper utilization of company resources
Ensuring proper fueling process
Liasing with customers on deliveries timelines
Loss Control Manager
Hipora Business Solutions East Africa
2013 To 2018
Duties & Responsibilities:
Supervision of loss control officers.
Stock taking/ stock reconziliation.
Point of sell controller.
Activities monitoring through CCTV Cameras.
Accurately receiving of goods.
Accurately dispatching of goods.
Generating of reports in loss control perspective.
Reconsiliation of invoice & goods received notes.
Tracking of goods/invoices in transit.
REFEREES
Sammy Kiplagat
Human Resource Manager
Lean Energy Solutions
Tel: +254-*********
Joseph Munyoki
Director
Evershine engineers ltd
Tel: +254-*********
Faith Nzioka
Regional Manager
Hipora Business Solutions
Tel: +254-*********