Phils School Principal
Resume:
Cathrina Argote-Nunga
***** ****** ** ***** ********* CA USA 91606
****@******.***
Objective
To use my knowledge and skills that will contribute to the growth and development of the organization.
Education
Unibersidad De Santa Isabel Manila City, Phils.
BSBA Major in Human Resource (15 Units) June 2016 – March 2017 San Juan De Dios Educational Foundation Inc Pasay City, Phils. College of Nursing June 2006 – April 2010
Registered Nurse (2011)
Philippine Christian University – Union Science High School Manila City, Phils. High School Diploma June 2002 - March 2006
Related Skills
● Strong communication skills and hospitality management
● Strong interpersonal-abilities and problem-solving skills
● Organized and efficient in completing tasks
● Proficient with Microsoft 360 suite (Word, Excel and Powerpoint)
● Proficient in Saber and Altea system
● Proficient in understanding Fare rules and common ticketing concerns Work Experience
The Uniquely Industrial Taguig City, Philippines
Co-owner/General Manager October 2018 - Present
● Responsible for staff work delegations and procedural protocols
● Ensure proper sanitation and cleanliness of facilities
● Ensuring guest and client satisfaction
● Build and manage a great hospitality staff
● Build necessary marketing mediums to promote business Philippine Airlines Inc Pasay City, Phils
Sales and Service Agent May 2015-March 2021
● Handles customers general questions and concern about their flights
● Meets customer service sales targets quotas every month.
● Generate invoices, handle money transactions on hand and online.
● Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
● Attracts potential customers by answering products and service questions and suggesting information about products and services.
● Properly assisting guest requests and needs
● Ensure to provide a world-class customer service to retain the 5-starMajor airline rating. Sykes Asia Inc Makati City, Phils
Brokerage Service Consultant December 2010 – September 2012 Brokerage Service Skills
● Complying with strict verification procedures
● Processing checks and direct deposits from firm to bank
● Answering queries about monthly statements and basic questions on account activity
● Explaining policies and procedures covering brokerage accounts
● Creates case requests for concerns that require further checking of other departments. New Business – Clients account
● Assisting Financial advisors on creating and updating client’s information on the system.
● Ensuring that the requirements needed on creating accounts are complete.
● Creates case requests for concerns that require further checking of other departments. Intercompany Transfers
● Dealing with contrafirm if there are pending requests regarding transfer of account including requirements and/or anything related to it.
Training Records
-Please see attached document.
Personal Data
Date of Birth March 17, 1989
Birthplace Paranaque
Height 160cm
Weight 58 kg
Reference Person
Dean Elizabeth Gregori Mobile: 096*-***-****
College of Nursing
San Juan De Dios Educational Foundation Inc
Hon Herminia D Castillo Mobile: +63-090*-***-****
Retired General Manager
Manila International Airport Authority
Prof Angelito J Alfonso Mobile: +63-097*-***-****
Senior High School Principal
Philippine Christian University-Manila
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