PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

ERNESTINA

INFANTE

E

***** ***** ******* **, *******, California 95361, 1-209-***-****, adoxa5@r.postjobfree.com Dedicated Medical Assistant, delivers consistent and professional work for every assignment. Offers 10+ years in the medical field environment and top-notch abilities in Front Office and Back Office including Clinic Supervisor

,Trained in coding billing, Insurances and management. Always willing to take on any task. Adapts quickly to new needs and policies. I was able to passed all clinic audits including, CHDP, VFC Autoclave and OSHA I'm ready to continue expanding skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.

Microsoft Word Time management Multitasking

Equipment sterilization Specimen collection Vital signs documentation Insurance verification Billing support

Medical Assistant/ Front Office and Supervisor April 2010 - April 2019 Golden Valley Health Center Riverbank, CA - California Medical Assistant:

Completed intakes, including measuring vital signs and documenting symptoms. Updated records in EHR system, Prepared treatment rooms for patient examinations, keeping rooms neat and clean. Vaccine Coordinator by keeping record of vaccines and placing vaccine orders with 0% losses Conducted Adult and children physicals including vaccines and injections successfully with 50+ physicals daily

Front Office:

Operated telephone switchboard, providing information, taking messages and scheduling appointments.Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.

Gathered information from patients, processed registration paperwork, and collected payments. Assisted with billing by verifying patients' insurance coverage and following up on missing and incorrect information.

Supervisor:

Achieved program goals by effectively motivating and supervising medical, technical and clerical staff. Oversaw, monitored, and managed daily clinic operations with focus on exceptional care delivery. Supervised work of office, administrative, and customer service employees to verify adherence to quality standards, deadlines, and proper procedures

Participated in health fairs by providing blood pressures and glucose checks to patients. Passed all Clinic Audits such, CHDP, VFC and Autoclave successfully with 100%. I

EDUCATION

Clinic Supervisor April 2019 - April 2020

Golden Valley Health Center MODESTO, CA - California Drove productivity and collaboration by building strong rapport with physicians, managers, and staff across organization.

Mitigated clinical risks by proactively verifying required licenses and credentials. Improved care delivery by monitoring performance and optimizing strategies. Support staff by helping front office, and back office when short staff, by rooming patients and checking in patients

Coordinated effective interdepartmental collaboration through open communication between medical staff. Empower staff through training and mentoring while providing ongoing support and motivation to exceed expectations.

Dedicated to continuously surpassing performance goals and increasing efficiency. Manage payments from patients and insurance providers. Medical terminology and paperwork processing requirements. Conducted monthly meetings to review improvements and to review areas needing improvement. Passed all clinic audits such VFC/Vaccines, CHDP's,OSHA and Autoclave. Medical Assistant Certificate November 2008

Maric College, Salida, CA