Office Assistant Support Specialist

Da’Naeja D. Ford

***** ******** *******, ** ***** 313-***-**** (c) *********@*****.***

summary of qualifications

I have 5 years of customer service, sales and cash handling experience and 6 years of community service with an emphasis on social activism, education, community outreach, and human services with non-profit organizations and various social clubs.

Heating and Cooling: I have 2 years of Office Assistant. Making sure calls, orders, parts, and other questions, comments and concerns customers had regarding heating and cooling.

Delicious Dogs LLC: Delicious dogs was a hot dog cart that was a mobile position. Changing locations and engaging with customers. Handling currency and ringing up customers. Processing their orders and fulfilling their wants.

Juicing With Jai LLC: Processing orders, taking inbound/ Making outbound calls to customers. Faxing, shipping, and delivering orders.

education & credentials

Wayne County Community College District, Associates Degree Obtained, Detroit, MI

Thurston High School, Diploma Obtained, Redford, MI

core competencies

Customer Service

Marketing/Advertising

Event Planning

Fundraising

Inventory

Cash/Sales

social experience

Community Outreach

Developed and maintained relationships with nonprofit and for profit organizations that are interested in Cancer research particularly focusing on Breast Cancer.

Provided families with resources and programming to assist in removing barriers by scheduling transportation to and from treatments and assisting with childcare during treatments.

Develop fundraising strategies to raise money which assists the breast cancer patients with bills and copays

Assisted with workshops to bring awareness to newly diagnosed patients and to the community.

Philanthropic & Social Organizations

Worked with the Bee Foundation to bring awareness and provide resources for Breast Cancer patients and survivors.

Promoted, coordinated and assisted with events and forums to raise money for Breast Cancer research.

Member of the Demmette’s a youth organization under the Prince Hall Order of The Eastern Star social club that brings awareness to communities through volunteering at Nursing Homes, Shelters and Detroit Public Schools.

Professional Experience

Schedule appointments for services and delivery of products.

Process cash and credit card payments for products ordered in person and for online purchases.

Interface with clients via email, telephone and mail to secure sales.

work history

2015 – 2020 Support Specialist Juicing With Jai, LLC Redford, MI

2013 – 2015 Office Assistant Ideal Temp Heating & Cooling Detroit, MI

2012 – 2013 Cashier Delicious Dogs, LLC Detroit, MI

Professional References Available Upon Request

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