Data Entry Customer Service
Resume:
Marissa Montes
adowyn@r.postjobfree.com
Colma, CA 94014
Work Experience
Event Consultant
Bright Event Rentals - Brisbane, CA
June 2021 to Present
• Communicate and coordinate with vendors and clients to successfully understand and execute event needs
• Proficient in business email system: Outlook, Adobe, Word and Excel
• Exceptional customer service, active listening, verbal and written communication skills. Foster relationships with peers.
• Proficient in business email system: Outlook, Adobe, Word and Excel
• Payment processing, call center assistance
• Communicate with a large array of teams including, sales, inventory, operations, VP Sales, General Managers, event directors, food and beverage directors.
• Data entry, proofreading
• Training and Development
• Organize and Schedule Meetings
• Generate Reports
• Maintain professional and technical knowledge by attending educational workshops • Attend and volunteer safety training workshops
• Multitask multiple projects with fire departments, county, city, state and federal regulations. • Assisting dispatch team and warehouse Delivery Driver (Amazon)
Ferocious LLC – San Jose, CA
November 2020 to June 2021
• Operate Amazon-branded vehicle safely and efficiently
• Ensure that products are delivered on time and in proper condition to Amazon customers • Conduct vehicle inspections
• Review orders prior to delivery, load and unload trucks, and provide exceptional customer service • Display excellent teamwork to ensure the station can deliver on all station commitments
• Follow all traffic laws and safety precautions, while operating a company cargo van • Maintain the cleanliness of the company vehicle
• Comply with the allotted time frame given to complete the designated route • Abide by all policies and procedures set forth by the company
• Follow dispatch team instructions and communicate with dispatch as necessary • Pack and load products onto the delivery van according to the company specifications
• Utilize delivery software on handheld tech equipment
• Interact with customers in a professional and polite manner Event Consultant
Bright Event Rentals - Sonoma, CA
April 2019 to March 2020
• Communicate and coordinate with vendors and clients to successfully understand and execute event needs
• Proficient in business email system: Outlook, Adobe, Word and Excel
• Exceptional customer service, active listening, verbal and written communication skills. Foster relationships with peers.
• Proficient in business email system: Outlook, Adobe, Word and Excel
• Payment processing, call center assistance
• Communicate with a large array of teams including, sales, inventory, operations, VP Sales, General Managers, event directors, food and beverage directors.
• Data entry, proofreading
• Training and Development
• Organize and Schedule Meetings
• Generate Reports
• Maintain professional and technical knowledge by attending educational workshops • Attend and volunteer safety training workshops
• Multitask multiple projects with fire departments, county, city, state and federal regulations. • Assisting dispatch team and warehouse Banquets Captain
Rosewood Hotels - San Martin, CA
May 2014 to April 2019
• Replying to emails and checking voicemail.
• Answering phones and logging reports.
• Competent with Word, PowerPoint, Excel, Outlook, GoConcierge, Jonas (POS), APD, technical issues with printer, scanners, copiers etc.
• High volume, fast paced work environment with event coordinating.
• Exemplary Time Management Skills with Attention to Details.
• Training and Instructs a team of 2-35 with groups from 2- 2000.
• Leading a team to deliver luxury customer service to high profile guests. • Obtaining inventory, inventory control as well as purchasing acquisitions. • Scheduling department associates
• Accounting Knowledge (Audits, Budgets, Profit/Loss)
• Manage Bar and Grill, Fine Dining and Banqueting Depts. • Construction of staging and props with basic hand tools and PPE. Education
Associates of Arts in Anthropology
Cabrillo College - 2019
Associate's Degree in Liberal Arts
Cabrillo College - 2019
Bachelor's in Anthropology
Sonoma State University – Present
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