Amie McGoon

*** *. *** ** #*, Long Beach, CA ****2 adowy6@r.postjobfree.com 970-***-****

Loss Prevention Manager/Loss Prevention Investigator

Dedicated and detail-oriented Loss Prevention professional. Highly skilled in building, training, and managing effective Loss Prevention teams. Adept at performing investigations, including theft invesitigations in retail environment. Excellent interpersonal communication skills.

Key Skills

Loss Prevention

Asset Protection

Investigations

Personnel Management

Team Management

Training & Development

Retail

Problem Solving

Conflict Resolution

Experience Summary

SEB SERVICES, Start date?−PRESENT

Store Detective / Trainer

Act as Undercover Loss Prevention Agent.

Execute surveillance to detect and apprehend shoplifters; Execute physical security checks at store.

Train new hires in Loss Prevention.

Provide emergency response to medical calls.

Perform as liaison with all local prosecutors and law enforcement officials.

RITE AID, 2018

Lead Asset Protection Agent

Acted as Undercover Loss Prevention Agent.

Performed internal investigations.

Assisted in audits.

Well-versed in exception and shrink/loss reports.

Experienced in Retail 20/20 program.

Monitored CCTVs.

INDEPENDENT CONTRACTOR, 2016 – 2019

Registered Process Server

Served legal court documents to businesses and individuals.

Investigated and located individuals attempting to avoid service of process.

Completed affidavits and filed with corresponding courts.

TIER ONE SOLUTIONS, 2015 – 2016

Loss Prevention Agent / Assistant Supervisor

Supervised 10−12 Loss Prevention Agents.

Trained new Loss Prevention Agents.

Acted as Undercover Loss Prevention Agent.

Additional Professional Experience

Inclusion Specialist, UNITED CEREBRAL PALSY OF ORANGE COUNTY, 2015

Farmers Market Assistant, OC DOGGIE DINNERS, 2012−2015

Literacy Teacher, STAR EDUCATION, INC., 2011−2012

Instructional Aide, ROSSIER PARK ELEMENTARY SCHOOL, 2009−2010

Team Leader/Case Manager, HILLTOP/WEST SLOPE MENTAL HEALTH STABILIZATION CENTER, 2006−2009

Education

Bachelor of Arts in Behavioral Sciences, National University, Costa Mesa, CA

Associates of Arts Degree, Chemical Dependency Counseling, Dundalk Community College, Dundalk, MD

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