JOSE A. TAPIA-ROSA
**** ******** ****** **. *******, Florida 32824 407-***-**** ****.*****-****@****.*** SUMMARY OF QUALIFICATIONS
Dynamic over 25-year management career reflecting record-breaking performance. Team leader who establishes goals and motivates employees to achieve objectives. Outstanding success in building and maintaining relationships. Exceptionally well-organize with time management skills geared toward a fast paced environment. Self-Employer (Health Care Organizations) Orlando, FL June 2010 to March 2020 Independent Management & Marketing Consultant
Worked with successfully projects that reduced cost of the business, bringing about standardization, efficiency, process improvement, proper reporting & decision-making to improved financial outcomes. Coordinated community public health events with local sponsors, such as, Health Fair, Open House, Meet the Doctor and others marketing strategies. Supported the development and structure of a health management committee in Primary Care Physicians’ Practices to train team members to develop efficient administrative and accounting actions within Managed Care Programs. Innovative Insurance & Financial Services Inc. (Insurance Brokers) Lake Wales, FL September 2008 to April 2010 Life, Health & Annuity Agent
Actively participate and consult on select large, complex, transformational projects for health, life and annuities, work with new business in resolving unique and challenging problems. We Care Family Medical Group (Health Care Organization) Orlando, Fl January 2006 - August 2008 Director of Health Services
Prepare Financial and Utilization Reports, analyze financial and utilization tendencies of medical practices; present to administrators, in order to establish action plans. Research and provide recommendations to improve the performance of each practice based on research. Perform other related duties and travel as assigned. First Medical Health Plan, Inc. (Health Insurance Plan) San Juan, PR January 2000 –June 2004 Special Project Manager
Develop and implement the Managed Care RFP to Puerto Rico Health Reform Program. Provider contracts and Network Development Consultant. Direct and coordinate activities of businesses concerned with the contracts of the Network Development, review financial statements, activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Monitor businesses and the teams of advisors to ensure that they efficiently and effectively provide needed services while staying within budgetary limits. Quality Health Services (Health Care Organization) Humacao, PR June 1992–December 1999 Executive Director
Responsible for the planning, implementation and coordination all services covered by new HMO Blue Cross of Puerto Rico Plan, known as CCSCA. Responsible for development of Providers Networks. Coordinated the Marketing Strategies and the Quality Assurance Program for the Managed Care Plan.
Blue Cross of Puerto Rico (Health Insurance Plan) San Juan, PR October 1981–June 1992 HMO Manager, Providers Relations Director
Responsible for the contracting the services of: Physicians, Labs, Diagnostic Centers, Hosp, ERs and others. Responsible for the implementation of quality assurance policies and procedures. Responsible for the implementation of the Marketing Strategies for the Plan. Responsible for the provider orientations, as well as the contracting service performance. EDUCATION
Master of Public Administration
Major: Human Resources & Administration University of Puerto Rico 1979 BA of Psychology University of Puerto Rico 1977