Collection Representative Legal Assistant

Karissa K. Garloch

*** ****** ***** ***. ***, Corydon, IN 47112

812-***-**** *************@*****.***

Skills:

● Microsoft Outlook

● Image Master

● Excel

● Word Perfect and Microsoft Word

● Transcription

● Needles

● Civil Litigation

● Worker’s Compensation

● Personal Injury

● Insurance Defense

● Criminal Law

● Social Security Disability

● Notary Public for Indiana and Kentucky

Work History:

John Jones Auto Group Corydon, IN 09/2017-present

Receptionist

● Answer phones and direct calls to appropriate party

● Process incoming vehicle invoices

● Process purchase orders

● Tally petty cash vouchers

● Make temporary tags

O’Koon Hintermeister Louisville, KY 01/2017- 09/2017 Paralegal

● Open and Maintain Client Files

● Order Medical Records

● Schedule Client Appointments

● Request Police Reports and Accident Photographs

● Draft and Edit Pleadings

● Communicate with clients via phone, email and mail regarding their case

● Maintain ongoing communication with opposing parties from discovery to trial phase

● Schedule mediation proceedings

● Assist counsel in preparing answers for discovery requests

● E-file documents

Panera Bread Louisville, KY 05/2016- 12/2017

Associate Trainer

● Train new associates in the bakery, dining room and drive-thru

● Take orders from customers in the bakery and the drive-thru

● Keep the dining room clean and stocked with products for customers

● Assist customers with any concerns or questions they may have Justice Law Office Louisville, KY 03/2016- 01/2017 Paralegal

● File Social Security/Disability Claims and Appeals

● Follow up with Social Security and Disability Offices for status of cases

● Order Medical Records

● Schedule Client Appointments and Hearings

● Meet with clients for Social Security Claims

● File Forms 101 for Worker’s Compensation

● Maintain Attorney’s calendar

Isaacs & Isaacs Louisville, KY 08/2015 to 03/2016

Case Manager

● File Social Security/Disability claims

● File appeals for Social Security/Disability Claims

● Schedule hearings

● Follow up with Social Security Office and Disability Offices for status of cases

● Order Medical Records

GLA Collections 02/2015 to 8/2015

Collection Representative

● Collect on past due accounts from consumers from various medical providers Greene & Cooper, LLP Louisville, KY 01/2014 to 12/2014 Paralegal

● Skip trace to obtain case participation information

● E-file documents

● Negotiated settlements with consumers, attorneys and credit counseling agencies

● Prepared Default and Summary Judgments

● Prepared Discovery to Defendants

● Responded appropriately to Answers submitted by Defendants

● Organized and maintained attorneys’ calendars

● Scheduled court dates for hearings

● Responded to Dismissals from the Court

Gwin Steinmetz & Baird Louisville, KY 07/2011 to 09/2013 Legal Assistant

● Organized and updated files

● Transcribed dictated medical chronologies and memos

● Requested medical records from facilities

● Made third party calls to facilities regarding compliance of requests for medical records

● Organized and maintained attorneys’ calendars

● Contacted key witnesses to testify at court hearings

● Communicated pertinent information to clients via phone, email and mail

● Maintained ongoing communication with opposing parties from discovery to trial phase

● Directed and coordinated law office activity, including delivery of subpoenas. Associate of Science: Paralegal Studies 2005

Sullivan University - Louisville, KY

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