Katy, Texas *****
832-***-****- Mobile
******************@*****.***
Valerie Gipson
Summary
Self-motivated problem solver, seeking a challenging position that would use strong creative abilities to develop, train and inspire. Possess effective communication skills and the ability to relate with all persons of all backgrounds and demographics. Excellent customer service, communication skills with computer proficiency.
Career Experience
Counselor/ Educator
● Train and support and supervise residential counselors, oversee program quality for residents, coordinate standards, licensing requirements, review incident reports and corrective action plans.
● Chart client progress, treatment plans and clinical review for patients
● Facilitate drug/ alcohol drug education classes for adult men and women in a residential setting. Provide random drug testing, along with providing after care treatments plans.
● Oversee program quality enhancement and develop individual program plans for 35 clients/residents.
Support & Training Skills
● Edited professional and academic papers and reports for a diverse clientele throughout work and academic history.
● Communicated daily with multiple teams, team members and clients to facilitate problem-solving and to maintain clear channels of communication.
● Provided training to team members to administer computer aided assessments and training.
● Effective case management skills; managing client files, medical billing, dockets and medical records
Analytical Skills
● Throughout work history, selected appropriate tools to evaluate client needs, formulated strategic plans, and implemented customized programs.
● Analyze life skills training for adolescences, revised training program to include more input from students, counselors and administration to resolve staff and student complaints using de-escalation techniques.
● KooDiscovering a more efficient and productive way to complete a particular job task. Work History
● 02/2018-Present Supervisor- Prairie Harbor Residential Treatment Center- Wallis, TX
● 05/2015- 08/2015- Litigation Support Specialist-Stratos Legal- Houston, TX
● 06/2011-03/2014-Case Manager/Counselor- Behavioral Health Services-Hawthorne, CA
● 03/2008-02/2011-Facilitator/Educator- Larry Gist State Jail-Beaumont, TX
● 03/2004-06/2007-Facilitator/Educator- Long Beach Unified School District- Long Beach, CA
● 01/1997-05/2002- Chemical Dependency Counselor-Woman to Woman of Long Beach Long Beach CA
Educations/Certifications
● Case Management Certification
● Registered Addiction Specialist I
● CPR/First Aide Certification
● CPI- Crisis Prevention Institute De-escalation Training
● Diploma-Beaumont Charlton Pollard High School- Beaumont Texas References upon request