A.M OHAMED ILIAZ Email : adowsu@r.postjobfree.com

Mobile: 868-***-****.

Career Objective

To work in the most challenging position with an organization that provide sample

opportunities to learn and to contribute.

Education Qualification

Name of the Name of the Year of Board of

Percentage

Degree Institute Studying Education

B.Tech-IT Mailam Anna

Engineering 2010-2014 university, 61

College,Mailam Chennai

Higher Secondary Sacred heart AI Hr State Board of

200*-****-**

course Sec School Tamil Nadu

Johan dewey matriculation

S.S.L.C matriculation Hr 2007-2008 75.2

Sec School.

WORK EXPERIENCE

MICROSTUF COMPUTER Ltd., Chennai SEP 2015 TO NOV 2016

Designation: Customer Support Engineer

CMS IT SERVICES PVT LTD MAY 2017 TO 2019 JULY

Designation: Customer support engineer

SRI MAK PHERIPHERALS JULY 2019 TO TILL DATE

Designation: Desktop Support L2

Responsibilities:

Troubleshooting Hardware & Networking Problems.

Complete PC assembling, O.S Installations,

Application Software installation.

Handling user call landing on Helpdesk.

Taking care of assigning Tickets to the concern team through Service Manager.

Coordinating with users resolve the problems through Remote support.

Guiding the user for troubleshooting. .

Configuring and troubleshooting networking issues.

Responsible for both L1 and L2 support in desktop and L1 for servers

Academic Honaours and Extracurriculars

Attended the oracle 10g work shop held in mailam engineering college

Attend the development of game programming work shop in ssn engineering college

Active participant and volunteer in various function.

Technical Skills

Operating system: Windows Xp, Windows 7, windows 10.

Packages: MS-Office, excel, power point.

Languages: mcse, hardware & networking.

Industrial Visits

Attend the workshop in kaashiv infotech held on 23.2.2012 at Chennai

Undergone inplant training in integra on 16.12.2011 at pondy

Academic Project

Title : content sharing over smart phone delay tolerant network

Description: using trse scheme we minimize the leakage instead of using ope during sharing

of data

Personal Details

Father name : Abdhul samadh M

Date of birth : 29.07.1992

Gender : Male

Nationality : Indian

Language known: English

Mother tongue : Tamil

Interest : playing, travelling

Address : 17 Rajiv Gandhi Nagar

Villupuram-605602

Declaration:

I do hereby declare that all the information mentioned above is true to the best of my

knowledge and belief

Date: (Mohamed Iliaz)

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