Switchboard Operator Customer Service

To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills and to fully utilize my training and skills, while making a significant contribution to the success of the company

RICHELLE U. ENTE

Visa Status: Employment (Job applied for ANY SUITABLE POSITION)

************@*****.*** +971-**-***-****

PERSONAL SUMMARY

EDUCATION

Secondary

WORK EXPERIENCE

Worked as "CASHIER/TELEPHONE SWITCHBOARD OPERATOR" (2017- Present)

LIFCO SUPERMARKET, TECOM, DUBAI

Key Job Responsibilities:

Manage transactions with customers using cash registers

Scan goods and ensure pricing is accurate

Collect payments whether in cash or credit

Issue receipts, refunds, change or tickets

Redeem stamps and coupons

Cross-sell products and introduce new ones

Resolve customer complaints, guide them and provide relevant information

Greet customers when entering or leaving the store

Maintain clean and tidy checkout areas

Worked as "FOLLOW UP CLERK" (2016 - 2017) at DAMOCLOIDS MARINE SERVICES, AL QUOZ, DUBAI

Key Job Responsibilities:

Answer phones and greet clients warmly.

Assist in filing duties.

Reroute calls to appropriate people.

Prepare coffee or get water for staff.

Insert bills in envelopes and mail.

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

Take and deliver messages Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computer

SKILLS

Active listening

Communication

Customer service

Customer service

Problem-solving

Time management

PERSONAL DETAILS:

Gender

:

Female

Date of Birth

:

31 JULY 1986

Nationality

:

Filipino

Marital Status

:

Single

Language Known

:

English, Tagalog, Bisaya

PASSPORT DETAILS:

Passport Number

:

P4810586B

Date of Issue

:

14 FEB 2020

Date of Expiry

:

13 FEB 2030

DECLARATION:

I hereby, declare that above given experience and information are correct and complete best of my knowledge.

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