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Language Teacher English/Customer Service Representative

Location:
Pamplona Tres, Las Pinas, Philippines
Posted:
October 04, 2021

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Resume:

Melgin Abregoso Jusayan

Purok Santo Nino, Barangay Zone-4

Cadiz City, Negros Occidental

+63-931*******

adowpg@r.postjobfree.com

A graduate of Bachelor of Science in Criminology with a professional license in relation to my degree. A member of the Professional Criminologists Association of the Philippines Incorporated. Currently, pursuing an online short-term course “Incarceration: Are Prisons a Suitable Punishment?” by the University of Leeds through “futurelearn.com” an online learning platform that offers multiple courses from different well- known international schools. The course explores life inside UK prisons and whether this type of punishment reduces crime and if rehabilitation can prevent reoffending. EDUCATION

Graduated, March 2018

Bachelor of Science in Criminology

NONESCOST, Sagay City, Western

Visayas

SHORT-TERM COURSE

September 26, 2020

COVID-19 Contact Tracing

June 2020

TEFL (Test of English as a Foreign

Language) Course

120 Hour TEFL Certification

TEFL Professional Development

Institute

Johns Hopkins University

CERTIFICATES AND TRAINING

Registered Criminologist

December 2018, Board of Criminology

Licensure Examination

The Most Good Rating Tutor

June 2019, ACADSOC Limited

English for Kids Training

June 24, 2019, ACADSOC Limited

English for Kids Training Level 3

(ages 13-18 years old)

August 1, 2019, ACADSOC Limited

Certificate of Accomplishment for

Beginner Assessment

With typing speed of 46 WPM and 99 %

Accuracy (Typing.com)

Certificate of Accomplishment for

Intermediate Assessment

With a typing speed of 54 WPM and 94

% Accuracy (Typing.com)

Certificate of Accomplishment for

Advance Assessment

With a typing speed of 55 WPM and 95

% Accuracy (Typing.com)

WORK EXPERIENCE

Centurion Security Agency, Inc.

LADY GUARD

Cebu City, Central Visayas

November 2013 – September 2014

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

EPERFORMAX Contact Centers & BPO

CUSTOMER SERVICE REPRESENTATIVE

Cebu City, Central Visayas

October 2014 – February 2015

Help customers with complaints and questions, give customers information about products and services, take orders, solving queries, and problems, process returns, and basic troubleshooting By helping customers understand the product and answering questions about their reservations, we are sometimes seen as having a role in sales.

BrainHow Language Tutorial Center

English as a Second Language Teacher

Bacolod City, Negros Occidental

May 2019- May 2021

As an ESL teacher, we conduct activities and lessons based on ESL teaching methodologies. Encouraging and engaging students to speak in English. Motivating students and using humor to induce a pleasant learning environment. Maximizing students’ talk time through oral tests and presentations. Displaying excellent classroom management. Keeping accurate records of student performance. Maintaining standardized guidelines.

GENERAL SKILLS

Excellent Verbal Communication skills

Average English Written Skills

Basic Computer Knowledge

Typing

Microsoft Word and Power-point

LANGUAGES

HILIGAYNON

Native Dialect

BISAYA

Full Professional Proficiency

ENGLISH

Full Professional Proficiency

JAPANESE

Basic Limited

CHINESE

Basic Limited

HOBBIES

Hobby#1 Playing sports (football, badminton, etc.) Hobby#2 Reading and writing books and articles

Hobby#3 Travelling

Hobby#4 Cooking

Hobby#5 Going to the gym



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