MUSA TOURAY
**** ********* ** *** **, Bronx, NY *0462
(347) 293 – 9239 *.******@*******.***
PROFESSIONAL EXPERIENCE
Equity Residential, New York, NY May 2018 – Present
Union Concierge
●First point of contact for residents, guests and vendors: face of the building
●Announce of guests, vendors and deliveries to residents of the apartments
●Receive packages, log them in the computer, keeping track and organizing digital inventory
●Login and log out the resident requests for any issues: middleman between management and residents
●Take phone calls from outsiders and residents and help address their needs
Mary Manning Walsh Home Care, New York, NY Dec. 2016 – May 2018
Dietary Aid
Private Clients, Bronx, NY Nov. 2014 – Dec. 2016
Caregiver
Panorama Tours, Salzburg, Austria Jan. 2014 – Feb. 2014
Tour Guide Trainee (Intern)
Salzburg Tourism Schools, Salzburg, Austria June 2014 – June 2014
Tourism Teacher Trainee (Intern)
Gambia National Training Authority, Banjul, Gambia Feb. 2013 – Sept. 2014
Level 3 Licensed Tourism Management Trainer
St. Joseph’s Institute of Oostende, Oostende, Belgium May 2013 – June 2013
Resource Provider
Gambia Tourism Authority, Banjul, Gambia Feb. 2011 – May 2011
Product Development Trainee (Intern)
St. Joseph’s Senior Secondary School for Girls, Banjul, Gambia Sept. 2007 – Nov 2014
Award Winning Senior Teacher/Director of Social Sciences Department
EDUCATION
CUNY Graduate Center Msc Business Management & Leadership Ongoing
CUNY Graduate Center BSc Business June 2021
Cuny BMCC AA Liberal Arts December 2019
Building Management Budget & Preventive Maintenance December 2019
Institute of Tourism and Hotel Management, Salzburg Austria June 2014
Honors Diploma in Tourism Teacher Training and Tourism Management
Institute of Travel and Tourism of the Gambia and South Nottingham College, Banjul, Gambia June 2011
Honors Diploma in Travel and Tourism Management
City and Guilds, Banjul, Gambia August 2010
Certificate in PTTILS (UK Teaching Qualifications)
SIFE University of Holland, Banjul, Gambia April 2010
Certificate in Entrepreneurship
Gambia College, Banjul, Gambia June 2003
Higher Teacher Degree in Agriculture, Social and Environmental Studies
Certificates
WHO Health Academy Project, Mentor Certificate
The Gambia UNESCO Associated Schools, teacher : Training workshop on SANDWATCH, Climate Change & Environment Awareness for ASPnet School Coordinators and Students
St. Joseph’s: Best Teacher Award 2010-2011, Certificate of Merit 2012 & 2014.