RESUME OF VUYISWA HEATHER JANTJIES

CONTACIDETAILS

Phone (Cel): 078-***-****

Emai: nesagmail.com

inkedin: https:/www.linkedin.cominlvuyiswa-heather- PERSONAL PROFILE

Residenbal address: 7 396 Zone 03

wnnie Mandela

Tembisa

1632

ldentity number 951**********

Gender

Race

Female

Black

Tounsm Management stdent who has worked for wo companies at the OR Tambo intemationel Airpor Apos ompany soun Anca ACSAheve ecumuleled customer services skils. sele n our everyday lives. I hind meetino Dew e weos epenencng new things and making a difference in the tourism working environment iam also eaner to l o also have strong interpersonal leadership and infuencing skils. iam curently registered at the University of Sout Afmca (UNISA) for a dipkoma in Toursm Management

EDUCATIONHISTORY Jenuary 2018-curent: AND Universiy OUA of South Africa ATIONS

Regislered for a diploma in Tourism Management (proof of registration attached). Passed the module (EUP1501) Ethical Infomation and Communication Technology where I accumulated the Microsot Office Products in June 2018.

2011-2015: orade 12 at Tembiea Seconday School

Matricuated witn Seven suoes

Subjects atlended: Sepedi, English, Mathematics iteracy, Economics, Tourism, Business studies and Life Orientation

PREMOUS EMPLOYMENI

July 2019-October 2019 Troley General Asslstant at Airports Company South Africa Applying cuslomer satsfacion and customer services. Servicing customers by perfoming meet and greet.

Perfoming austomer services skils and customer services to customers at the Airpot Monitoring and supplying resources to ustomers to ensure quality operabional needs. Engage and assst uUsiomers where needed as wel as conducing troley counts as required and report on stock evels and general operational constraints. June 2017-September 2017 Passenger Servicers Agent at Swissport South Africa Serviding customers by performing meet and greet.

Chedk-in, aircraft boarding and deplaning

Ticketing, baggage services, making boarding

Randing unruly. upset or angry passengers.

SKILLS (COMPETENCIES

Competence in speaking, writing and reading Engish. Advanced computer skills in Microsoft Office (word, excel, power point). Outook (E-mail)

Strong attention to detal.

Good verbal and non-verbal communication skils in Engish. Setf-management skills and stress tolerance.

omer High integrity, honesty Servce and onentabon. prolessiOnaiustn. Enective time management skils.

Abiíity to work independently as well as a team.

HOBBIES INTERESTS

Reeding and islenng lo music.

REFERENCE

Company Contact details: Name Swissport Intemational- OR Tambo Intemational Airport 011-***-****

Company Name: Airports Company South Alrica (ACSA) Contact Person: Mr Steve Ngoasheni (073-***-****)

Department Troley Department

Contact person

Contact detals:

Karabo Jacob Makgakwe

O78 015 1138

Relationship Mentor

13

I.D. No. 951-***-**** 087

NOTICE OF PERSONAL PARTICULARS

SAGITZEN

1. Any changes to the personal particular

in your ID Book must be communicated

to all relevant partes.

RNAM

JIES

FONENANES

NOTICE OF CHANGE OF ADDRESS VUYISWA HEATHER

1. Keep the NOTICE OF CHANGE

OF

ADDRESS report a chan addiess ora

change in parbicular of your present

adoress eg. name Or Sueet

anor

his pocket to

SOUTH AFRICA

1995-DATE OF BIRTH 12-27

street number etc.

ISSUEO

2011-08-03

2. Hand in at or post to the nearest

DEPARTMENI cHi OF office HOME AFFAIRSS f ne

DCO-GENEAAL

HOHC AFFAIRS

LK LEATFISEE

wYSI cEEA JER AT AN MY VIR W s CAP) V

BHIWG G4H OEFING OP DIE ANR: VOORGEIE

CEHTIFYHT DA

DOGUMENT VeHWA IRUE REPROC

CHANGE WAS NOT MADE TO THE ORIGINAL DOcUMENT.

LRADERNG CPDIE OCRSPRONALIKE COKUN'ENT AANG

THAT, FAM 0 TO FOR

A NS, AN AMENOMENT OR A

FORCE AAM SENOMMER. IN NUMER1 RUKSKRIFP HARETEKENINGVSIGNATU SU CUT NT L

-

PURL D SD*H AFRICA

ational Senior Certificate

Awarded o

- 13

VUYISNA HEATHER JANTJIES

ldentity number 951********

Achievement

level

Subject

Sepedi Home Language

Engish First Additional Languoge

Mathemaicol Literacy

4

16 3

7

Life Orientation

Business Sfudies

EconomicCs

Touris e his candidate s oworded the Nationa senior Certilicale and has mel the minimum requiremenls lor or higher cerfificate study as gazelted for odmission to higher educolion, subject lo the odmission requirements of the higher educafion instifulion concerned. With effect from December 2015

h.s.LakAT 160-****-**** E

Chief Executive Officer

hs cericoe s e out oeraions or erowwo ol ary Bd

Council for Quality Assurance in

UMALUS General and Further Education and Training

South Africa

6655941

Contact this candidate