USULOR, OBINNA EMMANUEL.
Contact
Address: *, ******** ****** *****, ***** State.
Phone: +234**********, +234**********
Email: adowec@r.postjobfree.com,
adowec@r.postjobfree.com
LinkedIn: www.linkedin.com/in/obinna-usulor-79a657116
Facebook: Emmanuel usulor
Professional Summary
Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients. Superb analytical and problem-solving skills leveraged to proactively improve customer service processes. Deep passion to help guide clients to their full potential. Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel career wise. Customer Manager with substantial experience and outstanding skills to build customer loyalty and retention.
Career Objective
A career with a progressive organization that will use my experience, education, skills and abilities. A position that requires my experience in an executive level, where I can effectively contribute to operations in any capacity that best matches my skills, and experiences.
Personal Data
Date of Birth: 06th September, 1991.
Sex: Male.
Marital Status: Married
LGA of Origin: Ezza North
State of Origin: Ebonyi State.
Nationality: Nigerian.
Work History
05/2020 - 06/2021: Famzy Nigeria Limited
Job Title: Branch Manager
Job description:
oMonitored and Evaluated staff performances through routine staff assessment, writing reports on observations
oProducts procurements and entry into the computer system for ease of tracking using the famzy developed Airy Pro Software.
oSupported marketing programs and campaigns with content and messaging to drive demand
oDocument scanning and Photocopying
01/2018 - 04/2020: Overseas Development Assistance Department, Ministry of
Economic Planning, Asaba
Job Title: Graduate Technical Assistant Desk/ICT Officer
Job description:
Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
Monitored and supported production order progress through Routine Monitoring and Evaluation exercise using statistical models KoboTool collect and ODK Apps
Monitored social media and online sources for industry trends
Draft memos, report/minutes writing, editing and compiling of newsletters and brochures
Supported marketing programs and campaigns with content and messaging to drive demand
Developed team communications and information for UNICEF, EU-UNDP, WORLD BANK meetings
Camera/video coverage during meetings and programs
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
Developed and executed go-to-market plans and facilitated internal organizational readiness
Collaborated with materials purchasing specialist to meet production requirements and quality standards
Document scanning and Photocopying
12/2016 -10/2017 Royal Salt Company, Abakaliki.
Job Title: Assistant Graduate Geologist/Geophysicist
Job description:
Setting of traverses for geophysical surveys
Assist in handling the terrameter (SAS 1000) during geophysical surveys
Data collection and processing using petrel processing software
Assist in map reading, geological mapping and general surveys for Lead and other Minerals
Co-supervision of drilling, coring and excavation of identified mineral site
Documentation and record keeping.
02/2016 -11/2016 Ksley Mega Vision Ltd, Abakaliki, Ebonyi State.
Job Title: Marketer
Job description:
Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact
Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content
05/2014 -12/2014 Geogun Drilling and Exploration Nig. Ltd, Afikpo, Ebonyi State.
Job Title: Student internship
Job description:
Equipped and organized facility to comply with company strategy for online and offline quality controls
Improved quality processes for increased efficiency and effectiveness
Communicated value and position to sales team and developed tools to support selling process
02/2012 – 12/2012 Anegbu Cybercafé, Abakaliki, Ebonyi State
Job Title: Network Administrator, and Instructor
Job description:
Managed data backups and disaster recovery operations for the cyber cafe
Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system
Ensured continuity of computer and telephone system services for users through technical expertise, assistance and project coordination
Monitored stability of network and wireless services to ensure comprehensive stability
Installed, maintained and supported all network and voice-related hardware, software and communication links for design
Logged, resolved and escalated on-site and off-site issues
Configured networks to ensure smooth, reliable operation to meet business processes and objectives
Prepared productivity reports for IT director
Configured, monitored and maintained email applications and virus protection software
01/2011 – 12/2011 Innoson Technical Company Nig. Ltd Enugu
Job Title: Machine Operator
Job description:
Operated injection machines and mills, planers, shapers and grinders
Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences
Key achievements
Graduated with a Second-class honours degree with 4.23GPA & as the Best in Geology Class of 2012
Gained Qualifications as Quality Assurance Assessor, B.Sc holder
Have over Nine (9) years of working experience in Management, Supervision, Operations, ICT, marketing, Borehole Drilling, Geological/Geophysical surveys, Administration/Technical Assistance, respectively
Successfully managed and led a team of five causal staff (Supervisor)
Improved knowledge and skill in Memo and report writing,
Proficient in project /programme monitoring and evaluation using special tools like kobotool/ODK, Airy Pro, Excel sheet, MS word among others
Education
2016 Ebonyi State University Abakaliki, Ebonyi State
Bachelor of Science: Geology & Exploration Geophysics
Certification
2019 National Skills Qualification - Quality Assurance Assessor’s (QAA) Training by National
Board for Technical Education (NBTE), Centre of Excellence,
2019 UNICEF Results –Based Management (RBM) e-course Training
2018 Bank of Industry - Graduate Entrepreneurship Fund (GEF-3) Training on
Poultry/Fish farming
Highlight of skills
Technical assistance
Document scanning
Proficient in MS Word, Excel,
PowerPoint
Initiative
Effective interpersonal skills
Punctuality
Dependability
Statistical and operational analysis
Hobbies
Reading, Internet Researching, Meeting people, and Traveling.
Referees
Mr. Onyenike Christopher
Chief Admin. Officer, CAO
Overseas Development Assistance Department, Delta State Ministry of Economic Planning, Asaba.
Email: adowec@r.postjobfree.com
Mrs. Atinor Ovberedjo
Chief Admin. Officer, CAO
Delta State Ministry of Women Affairs, Asaba.
Email: adowec@r.postjobfree.com
Equipment maintenance
Recordkeeping
Communication skills
Risk management processes/analysis
Customer relations
Exercising and playing
Team Player
Flexibility
Team player
Excellent oral communication
Reliability
Appraisal compilation
Drafting